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      Robert Walters

      Engaged Employer

      Robert Walters reviews

      3.7

      76% would recommend to a friend

      (2,300 total reviews)
      avatar

      Toby Fowlston

      80% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Robert Walters has an employee rating of 3.7 out of 5 stars, based on 2,300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Robert Walters employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Reviews by job title

      2K reviews
      2.0
      May 1, 2018

      Lack of Leadership within Management

      Recruitment business partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gaining experience working for one of the worlds leading card payments companies with a team of dedicated recruiters has been a great experience. In 2017, the team performed really well and had a fantastic management team and culture in place.

      Cons

      Echoing a below review, recent team changes to management have led to a total loss of team morale and complete change in working environment. They fail to take responsibility for their work, preferring to pass everything over to recruiters who are already incredibly busy. With the other rarely in the office more than 3 days a week which makes an effective relationship with both the team and the client hard to attain. Discussions about our progression, performance and career development have been replaced by an obsession with spreadsheets, reports and SLA’s and consequently recruiters are regularly having to work 10+ hour days plus weekends.

      avatar
      Robert Walters Response
      8y
      Thank you for your review of working with us. I'm disappointed to hear your comments about recent changes and the impact you feel they've had on the team and the working culture. I must say that these concerns simply aren't reflected in what I've heard from onsite teams myself, so, if you're willing, I'd be interested to find out more about this specific matter by having a confidential conversation with you. Please give me a call or email me (kirsty.adams@resourcesolutions.com) so I can understand what the issues are, and then see how we can move forward from there. Thanks, Kirsty Adams (Global HR Director, Resource Solutions)
      2.0
      Apr 10, 2018

      Very little work/life balance, unfriendly and cold work environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked with some very dedicated employees who are passionate about RS. There is the ability to rise through the ranks if you're prepared to put the hours in.

      Cons

      From my personal experience in CMT, very little work flexibility, the expectation was to be at your desk from 8.30-6pm 5 days a week. Extremely cramped office environment, much smaller desks than normal which led to feeling like we were literally on top of each other. Quite a cold and unfriendly workplace, always with an underlying air of tension about the place. The work itself was good but the culture and environment made it a difficult place for me personally to work.

      avatar
      Robert Walters Response
      8y
      Hi, and thank you for your review. It's great to hear that you felt the same passion from your colleagues that I've felt since joining Resource Solutions, and that the opportunities for progression and development are obvious and available to all. You'll see from other Glassdoor reviews that our core working hours are often mentioned; you'll also see that I've committed to looking into this as one of my priorities. I can assure you that I'm actively working on improving the flexibility we can offer. We haven't got it spot on now, but we're working on it! This is all part of a programme of 'smart working' that I'm developing, and extra space and a more pleasant working environment are key things on this agenda. Again, we're working on it. Thank you again for your review. Best, Kirsty Adams (Global HR Director, Resource Solutions)
      1.0
      Feb 23, 2018

      Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Branding and lots of excitement and spirit in the market.

      Cons

      Poor Management, HR and hiring is total mess. Lots of confusion and miscommunication

      avatar
      Robert Walters Response
      8y
      Thanks for taking the time to leave your feedback. We are really proud of the strong brand we’ve built in the market and it’s great to hear you see that as a positive. I’m really sorry to hear that you feel there’s a lot of confusion around HR and hiring. Feedback from our staff is instrumental in helping us to achieve the high standard of service we hold ourselves to, so I’d really appreciate the opportunity to discuss the issues you’ve raised further. Please feel free to reach out to me in confidence at darren.cox@robertwalters.com – Darren Cox, Group HR Director.
      Viewing 109 - 111 of 2,300 Reviews
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      ReviewsRobert Walters reviews

      Glassdoor has 2,862 Robert Walters reviews submitted anonymously by Robert Walters employees. Read employee reviews and ratings on Glassdoor to decide if Robert Walters is right for you.