Swarovski reviews

3.4

55% would recommend to a friend

(1,939 total reviews)
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Alexis Nasard

67% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
May 18, 2019
Recommend
CEO approval
Business Outlook

Pros

If you have the right attitude and work hard, you are rewarded with promotion. After being in the business for around 6 months I was promoted to senior sales. The company offers a generous staff discount. 6 weeks holiday + sick pay available. A beautiful environment. HR are quick to respond and deal with issues.

Cons

Senior sales pay could be a little higher because the difference between a sales consultants pay and a senior sales pay is very minimal.

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Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we love when employees want to share their positive experiences with us. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of adding sparkle to everyday life. We are also glad that you value the benefits we provided. We review the company benefits on a yearly basis and are always striving to improve the benefits we offer to both Full-Time and Part-Time employees We also value constructive employee and customer feedback and want to thank you for sharing your concerns regarding: “Senior sales pay could be a little higher”. We are constantly evaluating our pay scales and benefits based on local markets and employee feedback and will share your concerns with management in your market. Once again, thank you for your feedback, and we wish you much success in your future endeavors with Swarovski
3.0
May 17, 2019

review

Recommend
CEO approval
Business Outlook

Pros

Great employee discount and colleagues.

Cons

Should be able to know how to spend time alone. Hard to get promoted. Low pay

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Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback and are glad that you list the employee discount as a “Pro”. We are proud to offer a generous employee discount, and we love when our amazing staff can showcase our equally amazing products. We are also happy to hear you worked with great colleagues, considering teamwork is the cornerstone of our success. As for your comment regarding: “opportunity is poor”, we want to share with you that in our retail stores in the United States, since the start of 2019 we have promoted 18 employees (11 Sales Consultants to ASM positions, 1 sales consultant to a Store Manager Position, & 6 ASM’s to Store Manager Positions). We have also had several promotions in our corporate offices since the start of 2019. We encourage all employees interested in a promotional opportunity to work with their immediate supervisor on an Individual Development Plan to help them achieve their goals. Once again, thank you for your feedback, and we wish you success in your future endeavors.
2.0
May 14, 2019

Part time

Recommend
CEO approval
Business Outlook

Pros

Part time of your in school

Cons

If you looking for a career no way to move up

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Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback. As a private, family-based company, we pride ourselves on our culture and strong identity and we are glad to hear that you were able to work for us for 3 years part-time while in school, our flexibility in scheduling makes Swarovski an Ideal job for students. As for your feedback “If you are looking for a career no way to move up” we want to share with you that in our Retail Stores in the United States, since the start of 2019 we have promoted 18 employees (11 Sales Consultants to ASM positions, 1 Sales Consultant to a Store Manager Position, & 6 ASMs to Store Manager positions). We have also had several promotions in our corporate offices since the start of 2019. We encourage our employees who are interested in promotional opportunity, to you work with their immediate supervisor on an Individual Development Plan to help them achieve the training and development they need to be ready for a promotional opportunity either in our stores or corporate offices. Once again thank you for your feedback, we wish you much success in your future.
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Glassdoor has 2,673 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.