A positive place to work - Senior Sales Consultant Swarovski Employee Review

5.0
May 18, 2019
Recommend
CEO approval
Business Outlook

Pros

If you have the right attitude and work hard, you are rewarded with promotion. After being in the business for around 6 months I was promoted to senior sales. The company offers a generous staff discount. 6 weeks holiday + sick pay available. A beautiful environment. HR are quick to respond and deal with issues.

Cons

Senior sales pay could be a little higher because the difference between a sales consultants pay and a senior sales pay is very minimal.

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Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we love when employees want to share their positive experiences with us. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of adding sparkle to everyday life. We are also glad that you value the benefits we provided. We review the company benefits on a yearly basis and are always striving to improve the benefits we offer to both Full-Time and Part-Time employees We also value constructive employee and customer feedback and want to thank you for sharing your concerns regarding: “Senior sales pay could be a little higher”. We are constantly evaluating our pay scales and benefits based on local markets and employee feedback and will share your concerns with management in your market. Once again, thank you for your feedback, and we wish you much success in your future endeavors with Swarovski

Explore other reviews about Swarovski

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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