Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (289) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Assistant Manager (65) , Retail Sales Associate (65) , Sales Assistant (62) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"Good benefit and discount (60% off of any purchase)" ((in 91 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 89 reviews)); "I had a great team and developed my active listening skills" ((in 85 reviews)); "Great employee discount and colleagues." ((in 61 reviews)); "There is a good training and on" ((in 52 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 114 reviews)); "low pay and forced to do things not in your pay grade" ((in 98 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 67 reviews)); "poor upper management and pressured to bombard clients" ((in 54 reviews)); "The company has person sales goals and a competitive environment but there is no commission." ((in 47 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

Swarovski reviews

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3.4

56% would recommend to a friend

(1,933 total reviews)

Alexis Nasard

71% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Dec 13, 2018

Awful place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, good benefits. 50% employee discount

Cons

So many downsides to working at a private company. There is a lot of nepotism and favoritism that goes on in the workplace. People who have no background in a certain area are suddenly promoted to be head of that department, for example. The people are awful and catty; they are relentless in how they talk about others in the workplace. I’ve never encountered so many unprofessional colleagues in my life. Very disorganized. No structure. No one knows who is supposed to do what. And they wonder why they aren’t beating last year’s numbers. Overall morale is very low. Much like the product, the people are very fake.

1.0

Apr 27, 2016

Once a Bright Spark...Now Reconsider Your Options

Marketing

Recommend

CEO approval

Business Outlook

Pros

Swarovski North America was a great place to work when times were good for the brand. But times have changed. Where there was once a great employee culture and enthusiasm for the brand, there is now fear and distrust. I'm sure the Swarovski family means well by offering above average benefits and generous vacation time, but the execution in the US, specifically in the Consumer Goods Business division, has sacrificed talented employees and work life balance for the sake of trying to resuscitate lagging sales.

Cons

Aside from the latest problems to plague Swarovski; namely misguided direction from the very top levels of CGB management, a misunderstanding of employment law from recently appointed foreign VPs, and general product quality and pricing issues, Swarovski has always valued appearances more than it should. Quality of work was second (or even lower) to alliances and internal power struggles and "getting in trouble" for your work and decisions was the norm. In short, it is a very difficult workplace to navigate politically, even if you are skilled in your area of work. Globally, the company lags the proper technology to run an effective retail business in the 21st century and the company has not adapted its product offering to the modern jewelry needs of consumers. These two things will probably doom the company to a continued decline in sales.

1.0

Apr 3, 2017

Was once a great company

Non-management cgb

Recommend

CEO approval

Business Outlook

Pros

Flexibility, Great Coworkers, Employee Discount

Cons

NO communication, leadership, Trust, Or Career development

Viewing 1 - 3 of 1,933 Reviews

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