review - Retail Sales Consultant Swarovski Employee Review

3.0
May 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Great employee discount and colleagues.

Cons

Should be able to know how to spend time alone. Hard to get promoted. Low pay

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Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback and are glad that you list the employee discount as a “Pro”. We are proud to offer a generous employee discount, and we love when our amazing staff can showcase our equally amazing products. We are also happy to hear you worked with great colleagues, considering teamwork is the cornerstone of our success. As for your comment regarding: “opportunity is poor”, we want to share with you that in our retail stores in the United States, since the start of 2019 we have promoted 18 employees (11 Sales Consultants to ASM positions, 1 sales consultant to a Store Manager Position, & 6 ASM’s to Store Manager Positions). We have also had several promotions in our corporate offices since the start of 2019. We encourage all employees interested in a promotional opportunity to work with their immediate supervisor on an Individual Development Plan to help them achieve their goals. Once again, thank you for your feedback, and we wish you success in your future endeavors.

Explore other reviews about Swarovski

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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