Swarovski reviews

3.4

55% would recommend to a friend

(1,939 total reviews)
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Alexis Nasard

67% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
May 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Learned a ton, really got throw to the fire as a first job out of college but my boss was extremely supportive. Still keep in touch to this day!

Cons

The lighting division hasn't been profitable in years and people are leaving as a result

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Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we love when our employees leave positive feedback such as your comment " Learned a ton” and “my boss was extremely supportive. Still keep in touch to this day!”. Hearing that your first job out of college was such a positive experience with a boss that took the time to be supportive makes us all proud to work at Swarovski. As for your concerns about “The lighting division hasn't been profitable in years and people are leaving as a result” please note we have an open-door policy and encourage our employees to reach out to a member of our management or HR Team to make sure their concerns are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s everchanging world. Once again thank you for your feedback and please note your Advice To Management: “Sell to the lower price points!!!” was shared with upper management at the lighting division.
3.0
May 10, 2019

The change is constant

Recommend
CEO approval
Business Outlook

Pros

Trying new things and exploring new directions

Cons

Merger between brands did not work and mindset shift is challenging

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Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we love when our employees leave positive feedback such as your comment " Trying new things and exploring new directions” we are glad you enjoyed the many challenges in your role and had the chance to learn and try new things. As for your concerns about the “Merger between brands did not work and mindset shift is challenging”, please note we have an open-door policy and encourage our employees to reach out to their supervisor, a member of our management or HR Team to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s everchanging world. Once again thank you for your feedback, we wish you much success in your future endeavors and look forward to welcoming you back as a customer in the future.
5.0
May 3, 2019
Recommend
CEO approval
Business Outlook

Pros

-Family owned -Training/Professional development -Flexibility -Employee Perks

Cons

-No major cons to list.

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Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we love when employees want to share their positive experiences with us. We understand that flexibility in scheduling is important to employees, and it is always our goal to accommodate our employees’ busy lives as much as possible. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of adding sparkle to everyday life. We want to wish you much success in your continued career at Swarovski and to let you know that should in the future you think of “Cons” our door is always open as we truly value constructive employee and customer feedback
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Glassdoor has 2,673 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.