Air Canada reviews

3.2

48% would recommend to a friend

(3,085 total reviews)

Michael Rousseau

43% approve of CEO

42% positive business outlook

Air Canada has an employee rating of 3.2 out of 5 stars, based on 3,085 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Air Canada employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Apr 19, 2023
Recommend
CEO approval
Business Outlook

Pros

- The travel perks - Some gems of coworkers - Interesting industry (Travel)

Cons

Any pros are heavily outweighed by cons: - The travel perks will never justify the poor quality of life for the days you are at work (which let's face it, is the majority of the time) - Very few vacations days to enjoy the perks - Lack of non-vacation perks - Extremely low pay - Poor communication within the company (The gossip is more often than not the communication channel) - Bad management, and this is truly the root of the problem. They have so many beautifully competent employee, yet so few of them are in position of power or management. As people, management are - I am sure - lovely people, but they seriously lack people skills, tolerate bad behaviour, entertain a toxic environment, don't reward or recognize good work. Perhaps it's a question of training or lack of leadership skills, in any case the company and the teams are penalized by it. Management often delay process and are more often than not late or absent for meetings showcasing a lack of respect towards their staff which works both ways. - Finally, they only value money and don't appreciate nor respect their employee, clients or partners. As a business, it's understandable that profit is key. However, what Air Canada Vacations doesn't seem to grasp is the return on investment they could benefit from training and retaining their employee, ensuring consumer satisfaction and loyalty and valuing healthy relationship with partners rather than viewing it like a transaction. The training department does a fantastic job in welcoming new employee and training them, but they are sorely let down by the company itself to retain talent and invest in them. Wishing them the best of luck in their constant loop of hiring new people, knowing the consumer will come back for lack of choice, but hoping they can learn and grow from their mistakes. And to you, if you love to travel, enjoy the perks, make the most out of it, but please get out to sooth your soul when you feel like you've had enough!

3.0
Apr 12, 2023

Great perks, no time or money to enjoy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great travel perks for employees, friends and family members. - The industry is interesting, changing and challenging.

Cons

- Not allowed to work away even though they promote a « hybrid » formula and are a travel company. - Although you get an almost unlimited amount of travel perks, you get 2 weeks vacation for the first 3 years and no time off during the Christmas Holiday. You don’t have enough time off to enjoy the perks about being an employee for the company. - Very low pay. Not competitive at all with current market trends. Expect below 50K with a bachelor’s degree, 5-year experience in your field and 2 years at the company. You don’t have a good enough salary to enjoy the perks. - Depressing, old offices. - 2 days in office required per week but don’t expect Managers to apply the rule to themselves. - Workload is heavy. Teams are too small for the amount of work and expectations. Expect to train your new managers on top of your workload since superiors don’t train their own teams. - Communication is terrible. - Managers, SLT, etc are unavailable. - Bullying is tolerated.

1.0
Jan 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Only benefits are travel benefits

Cons

Low as Basic salary- overnight shifts - treat new hire as we are part of squid games “send the offer then you got into phases- 1st phase is two weeks system training and if you pass, you start working at the call center. If you don’t you will repeat the test the following day with a harder one then they will terminate you. After passing this phase with 93% score out of sudden they told me you have to had English Assessment. I started this assessment over the phone with someone. I know my English is not perfect but also not that bad. Then the following day by the end of my shift they terminated me. Overall they treat new hire in a very bad way. Even when we asked the floor manager is it a squid games she said off course it’s squid games

Viewing 19 - 21 of 3,085 Reviews

Glassdoor has 3,431 Air Canada reviews submitted anonymously by Air Canada employees. Read employee reviews and ratings on Glassdoor to decide if Air Canada is right for you.