Air Canada reviews

It can take a long time to gain enough seniority for this job to be worthwhile. Becoming completely fluent in other languages helps a lot, with fluency in three languages and I was senior enough to hold international flying within less than 2 years. You are only paid for airtime, so it is important to hold flying with long hours. If you go to the airport, spend an hour prepping flight documents, spend another hour and a half boarding, spend half an hour deplaning passengers, that is 3.5 hours that were absolutely not paid not even a dime. If you are only willing to be fluent in one or two languages it may not be that great of a job.

Customer service (call centre) training lasts 14 weeks and the salary is $14/hour (below market trend for the airline industry and involves lots of at-home learning). Passing grades on exams and assessments are 80%. You are allowed 1 retake. If you fail the retake, you are FIRED. Each retake, on the course of the training, constitutes an «NI» (needs improvement). If you obtain 3 NIs in the same category, you are FIRED. Other categories include lateness/absences, dress code, etc. If you have several doctors appointments, you are told to change the dates, despite having mentioned it during the interview process and being told it is OK. If you accumulate 3 absences = 3 NIs, despite the doctor's note, you are FIRED. A total of 5 NIs guarantees you are....take a guess..... fired. Having a car is necessary as the location is in the middle of nowhere and there are no buses evenings and weekends. At the beginning, schedule is lousy but improves with seniority. This is definitely not a job for an experienced employee. Your salary starts at $14 and no consideration is given to your years of experience, even if you know more than the trainers. Trainers are young and lack the knowledge and professionalism to offer a proper training. Also, check your payroll carefully. Mistakes happen frequently!