Swarovski reviews

3.4

56% would recommend to a friend

(1,934 total reviews)
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Alexis Nasard

71% approve of CEO

51% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jan 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Hardly any apart from very few genuine people who still work for the company

Cons

No support at all from Senior Mangement including all departments and especially HR , marketing , visual merchandise etc This company is full of politics and only if you follow them you can see some sort of progression. Hard working people get lost and unfortunately rules apply only for certain employees and not for all of them HR department is the worst i ever experienced in my career so far with lack of support and communication with their employees Zero recognition from area Managers And higher Management CEO level Fake promises and fake people who all they do is lick in order to do well in their excisting positions Would i ever recommend someone to work for Swarovski Uk? Certainly NO unless you are fake ...

2.0
Oct 31, 2016

Overpriced, Overworked, and Underpaid - No Wonder They're Being Sued

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to look at pretty, shiny things (locked in glass cases) all day. The employee discount (30%) was decent.

Cons

You'd have to spend hours dusting all the crystal - multiple times a day. The company had a policy that you could ONLY wear their jewelry (with the exception of religious medals and wedding rings). Our DM required us to wear 3 pieces - that we had to buy with our own money - and we were often criticized for not wearing the trendy fashion pieces (that usually run for $250+). Mind you, this is being paid $9-$10/hr, working part-time for 12-20 hours/week. The dress code was laughable. We had to wear dark suits and women were required to wear heels for their entire shifts. Mind you, part of the job required us to climb ladders to reach product. Failure to adhere to dress code was grounds for a write-up. Our sales goals were also unrealistic. We'd be expected to sell several thousands of dollars worth of overpriced (and cheaply made) crystal jewelry AND memberships to the crystal society every week, or risk being written up.

1.0
Sep 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Jewelry was beautiful, loved the store set up.

Cons

Normal day: I walk in, and there is an individual sales goal to be met. I was told during the interview at Swarovski this was a supportive, no pressure atmosphere. I was thrown into direct sales my first day without really knowing any product knowledge. And get this, they only decided to start telling me about the product names after about the first week working there. Computer training? A whole other week later. So basically I looked like a complete moron my first two weeks of customers asking me questions and I, not having any form of a decent answer for them. Manager claims to want to help you but instead of training you, he /she 'swoops' in to save you when you are asked a particular item question. This situation occurs multiple times over weeks because... hey, the training can wait. Employees gossip, and I'm somehow stuck in the middle of it. I was asked, "What do you think about ______?" I just stood there staring like I really don't even know, I just started working here. Overall the thing that made me ultimately leave was the sales pressure. It's a commission work atmosphere except, without the commission. I heard the outlet stores were different but if you're working from one in a mall, I really hope you atleast somehow like it.

Viewing 25 - 27 of 1,934 Reviews

Glassdoor has 2,666 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.