Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (289) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Assistant Manager (65) , Retail Sales Associate (65) , Sales Assistant (62) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"Good benefit and discount (60% off of any purchase)" ((in 91 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 89 reviews)); "I had a great team and developed my active listening skills" ((in 85 reviews)); "Great employee discount and colleagues." ((in 61 reviews)); "There is a good training and on" ((in 52 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 114 reviews)); "low pay and forced to do things not in your pay grade" ((in 98 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 67 reviews)); "poor upper management and pressured to bombard clients" ((in 54 reviews)); "The company has person sales goals and a competitive environment but there is no commission." ((in 47 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

Swarovski reviews

3.4

56% would recommend to a friend

(1,933 total reviews)

Alexis Nasard

71% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Aug 20, 2019

No more the warm family company it used to be

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Giving 2 stars only because it used to be a good employer

Cons

A global reorganization 'FitForFuture' and 'Clarity4Growth' sold as 'transformation from good to great', has made a tremendous amount of 'family members' redundant Cutting people, cutting costs, poor organization and unprofessional communication, has made this employer go from an attractive to an extremely unattractive employer

Swarovski Response

6y

Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We are sorry that you did not feel valued and feel that “unprofessional communication, has made this employer go from an attractive to an extremely unattractive employer”. In today’s ever-changing retail landscape, companies need to be flexible and innovative in order to grow and ensure future sustainability. At Swarovski we value feedback both positive and negative and we will, share your feedback with upper management both in North America and Globally. This kind of feedback is crucial to the betterment of the company. Once again thank you for taking the time to leave a review and we wish you all the best in your future endeavors.

1.0

Feb 27, 2019

Big Brand, Small Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Swarovski is a world recognized brand. They do well in the retail space, however they are a conflicted family owned business with a varied set of practices across the portfolio of businesses. Fair benefits.

Cons

Leadership is severely lacking. No training opportunities for anyone no matter level. Toxic work environment.

Swarovski Response

7y

Thank you for your review, you have made several interesting points in your review and we value your feedback. We have already begun to address many of these points, by hiring additional trainers to better support our retail employees and adding in additional online training options to support both home office and field employees. In addition, each year we evaluate our benefit package and strive to offer competitive benefits for our employees, including a tuition reimbursement program for full-time permanent employees. We are also working hard to improve communication amongst the divisions by adding in monthly Town Halls and an Omni-channel approach to our customer service model. As I am sure you know we pride ourselves on an open-door policy and value feedback from current and former employees.

1.0

Dec 1, 2017

DONT EVEN THINK OF JOINING ANY MANAGEMENT DEPARTMENT.

Human resources

Recommend

CEO approval

Business Outlook

Pros

Retail department heads are great and culture is good but management side sucks with top heads giving a dame . If you want to join, join sales marketing team or stores . Good employee discount.

Cons

At management side you are not allowed to talk to team members ... super micro management. Counts minutes of time in out. Shouting is common culture . Snubbing and harrssment is no big deal. Blame game and high politics. No processes . No one stays more than 4-5 months only because of bad culture.

Viewing 22 - 24 of 1,933 Reviews

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Swarovski

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No more the warm family company it used to be

Big Brand, Small Leadership

DONT EVEN THINK OF JOINING ANY MANAGEMENT DEPARTMENT.

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