Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (289) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Assistant Manager (65) , Retail Sales Associate (65) , Sales Assistant (62) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"I had a great team and developed my active listening skills" ((in 90 reviews)); "Their benefits are great!" ((in 88 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 86 reviews)); "Great employee discount and colleagues." ((in 60 reviews)); "supportive environment and good training" ((in 48 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 117 reviews)); "low pay and forced to do things not in your pay grade" ((in 97 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 67 reviews)); "poor upper management and pressured to bombard clients" ((in 54 reviews)); "The company has person sales goals and a competitive environment but there is no commission." ((in 46 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

Swarovski reviews

Compare reviews

3.4

56% would recommend to a friend

(1,933 total reviews)

Alexis Nasard

71% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jan 11, 2016

Low-Average Pay with Little-No Mobility or Growth

Keyholder/brand ambassador

Recommend

CEO approval

Business Outlook

Pros

The products are beautiful, and the employee discount is generous. It's a lovely working environment for those who love crystal jewelry and crystal craftsmanship in general. You get a first look and early access to upcoming collections and launches, which can be really exciting.

Cons

Understaffed with little recognition. No commission, with the only motivation for reaching sales goals being acknowledgement of achieving said goals, which as stated before, does not often come. There is very little appreciation in the way of raises or promotions within the company on lower levels.

1.0

Jan 9, 2015

Veey dishonest and unloyal

Full-time brand ambassador

Recommend

CEO approval

Business Outlook

Pros

The clients are awesome and health insurance is good. The people that get hired are usually wonderful.

Cons

this company will do anything to fire you if they do not like you. They will talk behind your back and come up with excuses. They dont care about their employees no matter how long you have been there. There is no moving up and raises are very very slim. Do not work for this companythe higher ups are extremely clicky and will push anyone out of the way they need too. They have no dedication to their employees. Unrealistic sales goals and way to little money. Especially at full time..its an assistant manager position minus the pay and title. This company makes me sick. Everyone but the part timers will stab you in the back and everyday you will be afraid of what is wrong. Policies constantly change and management is all different when it comes to rules.

1.0

Jul 16, 2014

Terrible Management, Bullying culture and now being made redundant

Concession manager

Recommend

CEO approval

Business Outlook

Pros

Staff discount is really good, good staff on the department lovely products.

Cons

Long hours little support from senior managers, don't get paid for all hours worked and can't take time back.

Viewing 28 - 30 of 1,933 Reviews

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Swarovski

Swarovski reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Low-Average Pay with Little-No Mobility or Growth

Veey dishonest and unloyal

Terrible Management, Bullying culture and now being made redundant

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