Swarovski reviews

3.4

55% would recommend to a friend

(1,939 total reviews)
avatar

Alexis Nasard

67% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
May 3, 2019

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company culture and employees

Cons

Employee benefit and opportunity is poor

avatar
Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback. As a private, family-based company, we pride ourselves on our culture and strong identity, and we are glad to hear this is something you value about the brand as well. We also believe in the importance of teamwork and connectedness and are glad to hear you work with a team of ‘Great Employees’. As for your “Cons”, we review the company benefits on a yearly basis and are always striving to improve the benefits we offer to both Full-Time and Part-Time employees. We would love to invite you to share your concerns with a member of HR or your manager, so we can review your feedback when evaluating our company benefits. As for your comment that “opportunity is poor”, we want to share with you that in our Retail Stores in the United States, since the start of 2019 we have promoted 17 employees (5 Sales Consultants to ASM positions, 1 Sales Consultant to a Store Manager Position, & 5 ASM's to Store Manager Positions). We have also had several promotions in our corporate offices since the start of 2019. If you are interested in a promotional opportunity, we recommend you work with your immediate supervisor on an Individual Development Plan to help you achieve your goals. Once again, thank you for your feedback. We wish you much success in your future with Swarovski.
4.0
May 2, 2019

Good part time job

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, friendly team, positive values

Cons

Lower pay, never promotes from within

avatar
Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we love when employees want to share their positive experiences with us. We understand that flexibility in scheduling is important to employees, and it is always our goal to accommodate our employees’ busy lives as much as possible. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of adding sparkle to everyday life. We also value constructive employee and customer feedback and thank you for sharing your concerns: “Lower pay, never promotes from within.” We are constantly evaluating our pay scales based on local markets and employee feedback and to that end, we recently implemented a new bonus program to address employee concerns over compensation. In addition, we are proud to share with you that in our Retail Stores in the United States, since the start of 2019 we have promoted 17 employees to management positions. We have also had several promotions in our corporate offices since the start of 2019. If you are interested in a promotional opportunity, we recommend you work with your immediate supervisor on an Individual Development Plan to help you achieve your goals. Once again, thank you for your feedback. We wish you much success in your future with Swarovski.
3.0
Apr 29, 2019

Swarovski Singapore

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company culture was non competitive, and nurturing.

Cons

The management didn't set clear direction and goals.

avatar
Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback. We are happy to hear that you felt the “The company culture was noncompetitive, and nurturing”. Building a culture of teamwork and connectedness is imperative to us at Swarovski. It is equally important that we make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of adding sparkle to everyday life. We are sorry to hear that you felt management “didn't set clear direction and goals”. But, we are also appreciative of your feedback and we will be sharing it with our training team and upper management, as this is something we take very seriously at Swarovski. It’s crucial to us that our employees feel competent and prepared to help support the company and know what their goals and KPI’s are. Once again, thank you for your feedback and we wish you all the best in your future endeavors
Viewing 1609 - 1611 of 1,939 Reviews

Glassdoor has 2,673 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.