Swarovski Singapore - Anonymous employee Swarovski Employee Review

3.0
Apr 29, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company culture was non competitive, and nurturing.

Cons

The management didn't set clear direction and goals.

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Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback. We are happy to hear that you felt the “The company culture was noncompetitive, and nurturing”. Building a culture of teamwork and connectedness is imperative to us at Swarovski. It is equally important that we make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of adding sparkle to everyday life. We are sorry to hear that you felt management “didn't set clear direction and goals”. But, we are also appreciative of your feedback and we will be sharing it with our training team and upper management, as this is something we take very seriously at Swarovski. It’s crucial to us that our employees feel competent and prepared to help support the company and know what their goals and KPI’s are. Once again, thank you for your feedback and we wish you all the best in your future endeavors

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5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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