Swarovski reviews

3.4

55% would recommend to a friend

(1,940 total reviews)
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Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Aug 26, 2019
Recommend
CEO approval
Business Outlook

Pros

*The product is really fun to sell! *Amazing discount! *It's an easy job *There's not that much inventory so it's a much simpler job than other retail jobs. *At my location, all the employees were great (except the manager).

Cons

*Low pay (especially considering prior experience and skills) *Standing for 6-8 hours at a time *(Main complaint) Management at my location is extremely unprofessional. I did my best to work out the issues directly with them, then with their supervisor, then with the business abuse line-- all to no avail. I was not the only employee with an issue either who had exhausted every resource in order to come to a resolution and nothing has changed or been done. The current manager lies to customers and employees, shares personal and confidential information regarding employees with other employees, gossips, and has an overall lack of skills to be a helpful/functioning manager.

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Of Course, we are thrilled to read your list of many “Pros” and that your peers were “the BEST team I've ever worked with in my entire career”, building a culture of teamwork and connectedness is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of adding sparkle to everyday life and we are sorry to hear that you did not feel valued. As for your concerns, we want to thank you for taking the time to leave a review, here at Swarovski we truly value feedback both positive and negative and want to ensure you it will be shared with upper management as this kind of feedback is crucial to the betterment of the company. As always, we wish you all the best in your future endeavors
4.0
Aug 26, 2019

Good company to work for

Recommend
CEO approval
Business Outlook

Pros

Benefits, talented people, work-life balance

Cons

None that I can think of

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled when we get positive feedback and are glad that you list “Benefits, talented people” and “work-life balance” as Pros in your review. However, in the future if you think of any Cons or have any concerns, please. feel free to reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers. Here at Swarovski we believe in fostering a culture of openness and willingness to fix any problem presented to us for the betterment of our company, employees and customers. Once again, we want to Thank you for your feedback and wish you much success in your continued career with Swarovski.
5.0
Aug 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Fun times but hard to get into full time position

Cons

worth more than min salary

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Of Course, we are thrilled to hear that your work environment is” Fun”, building a culture of teamwork and connectedness is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of adding sparkle to everyday life and we are sorry to hear that you are not happy with the compensation. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and bonus structure and therefore last year we rolled out a new Retail Employee Bonus Program. This new bonus program was rolled out after much research to enhance our compensation and to foster an environment where teamwork can flourish. The new bonus structure also embraces an omni channel approach to selling as it takes into consideration the success of the entire North America market including our online sales. We are also proud as part of our compensation program to offer a generous merchandise discount, flexibility in scheduling and a full benefits package to all our Full-Time employees and a modified benefit package to our Part-Time employees, including the ability to participate in our 401K. As for your concern “hard to get into full time position”, please note we always look first to promote from within and would suggest you work with your manager on an individual development plan to determine what you need to achieve in order to move into a Full-Time role. Once again thank you for taking the time to leave a review, here at Swarovski. we value feedback both positive and negative and it will be shared with upper management, this kind of feedback is crucial to the betterment of the company. As always, we wish you all the best in your future with Swarovski.
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Glassdoor has 2,674 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.