Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Swarovski

      Is this your company?

      Swarovski reviews

      3.4

      55% would recommend to a friend

      (1,940 total reviews)
      avatar

      Alexis Nasard

      68% approve of CEO

      50% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Work/Life balance

      3.2

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Sep 6, 2019

      Nice place to work, worst managment ever

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Team work - Nice (in store) culture - Prestige and name - On boarding and the retail academy - Training training and training - Career opportunities

      Cons

      - If you hace the bad luck of having a bad area manager that allies to bad store managers, your career is over. - the anual evaluations are pretty subjectives. It’s all about your Manager feeling and not over your personal results. - low salaries

      avatar
      Swarovski Response
      6y
      Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled to read your list of Pros: “Team work”, “retail academy” “Training training and training” and “Career opportunities”, we would also like to thank you for your 5 years of service. Please note here at Swarovski we believe in investing in our people and we are especially proud of the investment that we make in our training programs, providing our employees with the training they need to succeed and get to the next level with Swarovski and in their future endeavors. As for your Cons: “bad area manager”, “annual evaluations are pretty subjective” and “low salaries”, we are sorry you felt that your manager was not supportive and that you were not happy with the compensation. We strive to remain competitive in our compensation practices and regularly review our pay rates and bonus structure in all markets and will share your concerns with our compensation team. As for your concern about the “annual evaluations” and “bad area manager”, here at Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s everchanging world. Please be assured if management and HR are aware of any concerns, we investigate these concerns to ensure we are treating all employees fairly. Once again, we want to thank you for taking the time to leave a review, your feedback will be shared with upper management as feedback is crucial to the betterment of the company. As always, we wish you much success in your future endeavors.
      5.0
      Sep 6, 2019

      Good environment

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great location, the team is constantly motivated by the manager and seek to achieve better at dynamic levels.

      Cons

      Lack of team-building support to better manage conflicts.

      avatar
      Swarovski Response
      6y
      Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled to read that at your store “ the team is constantly motivated by the manager and seek to achieve better at dynamic levels”, it sounds like you worked with a great team and an amazing manager who focused on developing and training. As I am sure you experienced firsthand, we believe in investing in our people and we are especially proud of the investment that we make in our training programs, providing our employees with the training they need to succeed and get to the next level with Swarovski and in their future endeavors. As for your Concerns: “Lack of team-building support to better manage conflicts”, here at Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s everchanging world. Please be assured if management and HR are aware of any concerns, we investigate these concerns to ensure we are treating all employees fairly. Once again, we want to thank you for taking the time to leave a review, your feedback will be shared with upper management as feedback is crucial to the betterment of the company. As always, we wish you much success in your future endeavors.
      5.0
      Aug 29, 2019

      everything ok

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      the manager is nice, we don't have a commission but if we make the goal we will have a bonus.

      Cons

      low salary low bonus otherwise is good

      avatar
      Swarovski Response
      6y
      Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled when we get positive feedback and are glad that you have a “nice” manager and we hope in addition to being "nice" they are working to develop and train their employees. At Swarovski we pride ourselves on developing our internal talent and promoting from within. As for your concerns about pay, we strive to remain competitive in our compensation practices and regularly review our pay rates and bonus structure. We are also proud as part of our compensation program to be able to offer a full benefits package to all our Full-Time employees and a modified benefit package to our Part-Time employees, including the ability to participate in our 401K. We continually evaluate our compensation and the benefits we offer to our Full-Time and Part-Time employees and this is why we recently rolled out the new Retail Employee Bonus Program. This new bonus program, the company rolled out after much research, was done to enhance our compensation and to foster an environment where teamwork can flourish. The new bonus structure also embraces an omni channel approach to selling as it takes into consideration the success of the entire North America market including our online sales. Once again, we want to Thank you for your feedback and wish you much success in your continued career with Swarovski.
      Viewing 1573 - 1575 of 1,940 Reviews
      Related searches: Swarovski jobs | Swarovski salaries | Swarovski benefits | Swarovski interviews
      ReviewsSwarovski reviews

      Glassdoor has 2,674 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.