Robert Walters reviews

3.7

75% would recommend to a friend

(2,296 total reviews)
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Toby Fowlston

80% approve of CEO

55% positive business outlook

Robert Walters has an employee rating of 3.7 out of 5 stars, based on 2,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Robert Walters employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
2.0
Aug 20, 2018
Recommend
CEO approval
Business Outlook

Pros

- Internal mobility and international opportunities - Good team culture

Cons

- Unprofessional work environment as set by the leaders of the account - Leaders who do not get their hands dirty - Hire under pressure so mostly unqualified staff - No performance metrics , everyone is seen as a whole number regardless of whether individuals pull their weight - Promotions are given to those who become friends with the managers (or even the boyfriend/girlfriend of the managers in same cases) - Recycling poor talent across accounts

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Robert Walters Response
7y
Hi - thanks for your review. It raises some interesting points but also seems to suggest that there's both a good team culture and a bad one. I'm concerned by the assertion that promotions are not awarded on merit alone - these are serious allegations and I would be very interested to hear more detail, including examples, so I can investigate. We absolutely do not condone such behaviour, but I can't do much until I know more about the specifics. So if you'd be willing to have a confidential chat with me, please do email me at kirsty.adams@resourcesolutions.com and I can start there. Similarly with your comments about talent - I would be keen to know of specific examples, which might then help me understand if these are true, one-off instances, or part of a bigger issue across the business. Like the rest of our SMT, I'm keen to be open and transparent about any and all comments we receive, so please do get in touch. Many thanks, Kirsty Adams (Global HR Director, Resource Solutions)
1.0
Sep 9, 2017
Recommend
CEO approval
Business Outlook

Pros

The only pros I could find was that I added in my CV working for highly recognized clients/accounts and the salary as a contractor (without any benefits)

Cons

-Long working hours and zero flexibility. -No interaction with the other Resource Solutions staff apart from your team -Very bad planning and organization. -Enormous and heavy administration processes. -Little interaction with the client, everything has to go through the manager. -Poor team spirit an unequal treatment between team members. -No work recognition or support. -Constantly monitored on the work produced. -Promoting drinking alcohol during working hours, storing and distributing alcohol in the office by the manager. -Managers poorly experienced. -Poor communication from the management to the team. -Management often absent from the office. -Management putting unnecessary pressure on team members. -Very loud office, feels like being in a call center. -No support from the manager. -The communications style used by the managers affecting the team members resulting in high pressure, poor self-confidence and anxiety. -Managers promising the clients unachievable targets in very short time. -No market mapping done before starting the project.

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Robert Walters Response
8y
Hi, and thank you for your feedback. I'm sorry to hear you didn't have a good experience of working with us. Although you've already provided some detail about the things you felt were problems, I'm always keen to understand them as fully as possible. To help me look into these issues, and fix as many as we can, it would be really helpful if you could contact me for a confidential conversation. If you'd be willing to, please email me at Indy.lachhar@resourcesolutions.com and I can give you a call back. Many thanks, Indy Lachhar (Head of People, Resource Solutions).
1.0
Feb 12, 2017

Recruitment Coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing good to say it was not a good experience and a bad environment to work in. A lot of tension.

Cons

The manager is loud and unprofessional. She micromanage everyone. It is her way or no way.

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Robert Walters Response
9y
Many thanks for completing a review on Glassdoor. We appreciate all feedback and will ensure this is reviewed internally. If you wish to discuss any further feedback, please contact me on indy.lachhar@resourcesolutions.com. Thanks, Indy (Head of People)
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