Does Crate and Barrel pay their employees well?

According to anonymously submitted Glassdoor reviews, Crate and Barrel employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Crate and Barrel. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Crate and Barrel?

42% of Crate and Barrel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crate and Barrel 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Crate and Barrel?

Sales Associate (382) , Customer Service Representative (89) , Furniture Sales Associate (80) , Retail Sales Associate (68) , Merchandise Associate (55) , Merchandising Associate (44) , Merchandiser (40) , Designer (38) , Seasonal Sales Associate (38) , Visual Merchandiser (36) , Part Time Sales Associate (32) , Stock Associate (32) , Design Expert (30) , Sales (29) , Manager (27)

What are the pros of working at Crate and Barrel according to real employee reviews?

"Great people and very organized" ((in 240 reviews)); "Great atmosphere and coworkers." ((in 158 reviews)); "Good Benefits and co workers" ((in 95 reviews)); "Warm and friendly staff." ((in 66 reviews)); "They give you flexible hours and are really willing to work with you on your schedule." ((in 65 reviews))

What are the cons of working at Crate and Barrel according to real employee reviews?

"transparent with how commissions are calculated (web sales don’t count towards your goals) and poor management." ((in 216 reviews)); "Pay is low and longevity is not celebrated" ((in 197 reviews)); "A bad manager can really ruin your experience." ((in 101 reviews)); "poor upper management stuck in a rut" ((in 43 reviews)); "3. There is no training concerning what to do in case of an emergency or "event"." ((in 41 reviews))

What are employees saying about Crate and Barrel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crate and Barrel layoffs and their outlook for job security at Crate and Barrel in 2026.

Crate and Barrel reviews

3.0

42% would recommend to a friend

(2,488 total reviews)

Janet Hayes

37% approve of CEO

29% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Jul 29, 2025

okay

Designer

Recommend

CEO approval

Business Outlook

Pros

nice management, good training, helpful

Cons

annoying competition with co workers, not enough help, too busy to even take breaks, meh quality

1.0

Jul 25, 2025

Corporate politics ruin another workplace

3d artist

Recommend

CEO approval

Business Outlook

Pros

Employee longevity discount is pretty generous

Cons

Typical corporate culture: Internal politics matter more than quality of work and as a result they place less qualified managers above more qualified candidates who then entrench themselves through a combination of upward brown nosing, downward hostility, and outright lying. Management is more concerned with looking good than doing good. Employee review system is tedious and dysfunctional. Too many meetings not enough action. Products and services are vastly overpriced so that longevity discount doesn't matter much in the end anyway. Pay is low vs expectations and overall company profits.

Crate and Barrel Response

11mo

Thank you for taking the time to discuss your experiences. We welcome an opportunity to discuss your experiences with you. Please contact our corporate offices at 847-272-2888 and ask to speak to a member of the Associate Relations team where we can find out more details and follow up with the appropriate senior level management.

5.0

Jul 24, 2025

Great place to work

Merchandising associate

Recommend

CEO approval

Business Outlook

Pros

This was honestly my favorite retail job I have ever had- the hours are reasonable, customers are pretty kind, and the store has a good morale. During the holiday season it is festive and busy and goes by fast.

Cons

Can be understaffed or too few people scheduled

Crate and Barrel Response

11mo

Thank you for taking the time to share your experience! We’re so happy to hear you love Crate!

Viewing 100 - 102 of 2,488 Reviews

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Jobs at Crate and Barrel

Merchandise Handler I

Facilities Maintenance Technician

Assistant Store Leader, Visual

Distribution Center Floor Supervisor

Newton, NC

View job

Merchandise Handler I

Newton, NC

View job

Crate and Barrel

Crate and Barrel reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

okay

Corporate politics ruin another workplace

Great place to work

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Jobs at Crate and Barrel