Does Crate and Barrel pay their employees well?

According to anonymously submitted Glassdoor reviews, Crate and Barrel employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Crate and Barrel. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Crate and Barrel?

40% of Crate and Barrel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crate and Barrel 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Crate and Barrel?

Sales Associate (381) , Customer Service Representative (89) , Furniture Sales Associate (80) , Retail Sales Associate (68) , Merchandise Associate (55) , Merchandising Associate (44) , Merchandiser (40) , Designer (38) , Seasonal Sales Associate (38) , Visual Merchandiser (36) , Part Time Sales Associate (32) , Stock Associate (32) , Design Expert (30) , Sales (29) , Manager (27)

What are the pros of working at Crate and Barrel according to real employee reviews?

"Great people and very organized" ((in 246 reviews)); "Great atmosphere and coworkers." ((in 162 reviews)); "Good Benefits and co workers" ((in 83 reviews)); "Flexible hours and not far from my house" ((in 68 reviews)); "Warm and friendly staff." ((in 63 reviews))

What are the cons of working at Crate and Barrel according to real employee reviews?

"transparent with how commissions are calculated (web sales don’t count towards your goals) and poor management." ((in 218 reviews)); "The company does not allow for much advancement and the low pay leads to high turnover." ((in 190 reviews)); "A bad manager can really ruin your experience." ((in 106 reviews)); "3. There is no training concerning what to do in case of an emergency or "event"." ((in 49 reviews)); "poor upper management stuck in a rut" ((in 45 reviews))

What are employees saying about Crate and Barrel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crate and Barrel layoffs and their outlook for job security at Crate and Barrel in 2026.

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Crate and Barrel

Crate and Barrel reviews

Item: Crate and Barrel
Rating: 3
Author: Design Trainee

Compare reviews

3.0

40% would recommend to a friend

(2,488 total reviews)

Janet Hayes

37% approve of CEO

30% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

2.5

Career opportunities

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jun 13, 2008

Cratef & Barrel Don't Drink the Kool-Aid

Design trainee

Recommend

CEO approval

Business Outlook

Pros

Crate & Barrel is a beautiful place to work...a place where the customer is put 1st. A place where friendships are born with the staff and the frequent customers that come in. If you love talking about merchandise with customers this is the place for you.

Cons

To be quite honest the pay is not the greatest. Promotions....you know the saying "it's all about who you know"....well here it's more like "how much are you liked" it's almost like a sorority. And Diversity....forget about it, in mangement @ the moment there are hardly any minorites. One more thing there are too many women which could lead to a lot of cattiness....a place that does not always put value on hardwork.

Viewing 2488 - 2488 of 2,488 Reviews

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Jobs at Crate and Barrel

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