Does Crate and Barrel pay their employees well?

According to anonymously submitted Glassdoor reviews, Crate and Barrel employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Crate and Barrel. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Crate and Barrel?

42% of Crate and Barrel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crate and Barrel 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Crate and Barrel?

Sales Associate (382) , Customer Service Representative (89) , Furniture Sales Associate (80) , Retail Sales Associate (68) , Merchandise Associate (55) , Merchandising Associate (44) , Merchandiser (40) , Designer (38) , Seasonal Sales Associate (38) , Visual Merchandiser (36) , Part Time Sales Associate (32) , Stock Associate (32) , Design Expert (30) , Sales (29) , Manager (27)

What are the pros of working at Crate and Barrel according to real employee reviews?

"Great people and very organized" ((in 240 reviews)); "Great atmosphere and coworkers." ((in 158 reviews)); "Good Benefits and co workers" ((in 95 reviews)); "Warm and friendly staff." ((in 66 reviews)); "They give you flexible hours and are really willing to work with you on your schedule." ((in 65 reviews))

What are the cons of working at Crate and Barrel according to real employee reviews?

"transparent with how commissions are calculated (web sales don’t count towards your goals) and poor management." ((in 216 reviews)); "Pay is low and longevity is not celebrated" ((in 197 reviews)); "A bad manager can really ruin your experience." ((in 101 reviews)); "poor upper management stuck in a rut" ((in 43 reviews)); "3. There is no training concerning what to do in case of an emergency or "event"." ((in 41 reviews))

What are employees saying about Crate and Barrel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crate and Barrel layoffs and their outlook for job security at Crate and Barrel in 2026.

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Crate and Barrel

Crate and Barrel reviews

3.0

42% would recommend to a friend

(2,488 total reviews)

Janet Hayes

37% approve of CEO

29% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,488 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Aug 9, 2025

Kind staff and friendly environment.

Sales floor associate

Recommend

CEO approval

Business Outlook

Pros

The staff at this location were all very friendly and supported eachother when one of us had to call out.

Cons

A lot of delicate merchandise and heavy merchandise. So if you have any back issues where you can loft heavy weight. I would not recommend.

5.0

Aug 7, 2025

Design Job

Ux designer

Recommend

CEO approval

Business Outlook

Pros

Well paid. Lots of seniors to help

Cons

Short breaks and lots of turnover

5.0

Aug 1, 2025

great place to work

Sales associate

Recommend

CEO approval

Business Outlook

Pros

good managers good employees and easy on boarding

Cons

lack of communication with employees think they can get away with certain tasks by ignoring the walkies

Viewing 97 - 99 of 2,488 Reviews

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Jobs at Crate and Barrel

Regional Director, Central

Senior Quality Engineer, Warehousing

Director, Engineering Infrastructure