Does Crate and Barrel pay their employees well?

According to anonymously submitted Glassdoor reviews, Crate and Barrel employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Crate and Barrel. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Crate and Barrel?

40% of Crate and Barrel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crate and Barrel 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Crate and Barrel?

Sales Associate (381) , Customer Service Representative (89) , Furniture Sales Associate (80) , Retail Sales Associate (68) , Merchandise Associate (55) , Merchandising Associate (44) , Merchandiser (40) , Designer (38) , Seasonal Sales Associate (38) , Visual Merchandiser (36) , Part Time Sales Associate (32) , Stock Associate (32) , Design Expert (30) , Sales (29) , Manager (27)

What are the pros of working at Crate and Barrel according to real employee reviews?

"Great people and very organized" ((in 232 reviews)); "Great atmosphere and coworkers." ((in 159 reviews)); "Good Benefits and co workers" ((in 83 reviews)); "Flexible hours and not far from my house" ((in 70 reviews)); "Warm and friendly staff." ((in 62 reviews))

What are the cons of working at Crate and Barrel according to real employee reviews?

"transparent with how commissions are calculated (web sales don’t count towards your goals) and poor management." ((in 217 reviews)); "The company does not allow for much advancement and the low pay leads to high turnover." ((in 191 reviews)); "A bad manager can really ruin your experience." ((in 102 reviews)); "3. There is no training concerning what to do in case of an emergency or "event"." ((in 45 reviews)); "poor upper management stuck in a rut" ((in 45 reviews))

What are employees saying about Crate and Barrel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crate and Barrel layoffs and their outlook for job security at Crate and Barrel in 2026.

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Crate and Barrel

Crate and Barrel reviews

3.0

40% would recommend to a friend

(2,488 total reviews)

Janet Hayes

37% approve of CEO

30% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

2.5

Career opportunities

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jun 4, 2026

Manager-dependent environment with excessive micromanagement

Team lead

Recommend

CEO approval

Business Outlook

Pros

Environment is dependent on managers

Cons

Too much micromanaging from the top

4.0

May 29, 2026

Great brand and people, but pay is unfair

Designer

Recommend

CEO approval

Business Outlook

Pros

Great brand, great show room, great people to work with!

Cons

Should be commission-based. Pay does not compensate the effort put into this job fairly.

1.0

May 25, 2026

Do not work for this company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are really no pros when working at this store. I do miss my coworkers but most of them have already quit and went on to better paying jobs.

Cons

No communication from the store manager about your schedule, or what is going on in the store. Lies constantly, no staff meetings and does not return emails or messages. Expects you to know what was announced in am report when you are not there. High turnover rate but doesn’t care.

Viewing 1 - 3 of 2,488 Reviews

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