ADT reviews

They now credit check. Company is working towards 100% company leads going to authorized dealers and making corporate employees find their own business. Not much management support. Constant turn over with installers. They don't provide the service level being pitched to clients. Spend half the day begging the company to fix your deals. More expensive than the competition even for lower level systems. Gold team charges about 20% more for the exact same thing for both install and monthly rate. Wouldn't be so bad if they actually had the ability to provide the enhanced service they are selling but they can't do it if they even really wanted to. No advantage for buyers in the "Gold" branch vs Blue. They are driving a system that is better suited to an apt or small home regardless if it's a larger home that needs a different system. Billing is a constant screw up. The more clients you get, the more time in your day is spent trying to manage the problems. Get's old.

Corporate politics was entirely too much interwoven into the culture at ADT. When ADT acquired Broadview in 2010, the environment in Irving, TX changed drastically, as if the soul of the collective campus was slowly crushed. Over 75% of employees moved on in subsequent years. It became very clear that the mothership in Florida was the only voice, and you either fell in line or you were insignificant. Don't work at ADT unless you work in Boca. I hope the spa, salon, etc. numbs you to being overworked and under appreciated... unless you play politics well, then more power to you.