ADT reviews

3.0

43% would recommend to a friend

(5,197 total reviews)
avatar

Jim DeVries

49% approve of CEO

37% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,197 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The ONLY “Pro” that I can say is that the few employees that I had extensive training with were not only great teammates, we created a special bond that still and will always exist beyond the company. I value relationships.

Cons

Too many to say so I’ll keep it brief…the weekday hours you work, the weekend and holiday hours, make it difficult to have a work-life balance especially for those with children and significant others….it’s not healthy. When employees make minimal hourly wages they rely on their commission. When their pay period ends on a Saturday after two great weeks, the commission can still reduce significantly up to four days after that pay period….doesn’t make sense. And there is no exact clarification on how this happens. This causes great employees to quit which is one of the major reasons for the company’s high turnover rate. Non business related, you have minimal time to use the restroom or take an important phone call if you work in the office compared to those that work remotely. Those are just a few items that result in employee dissatisfaction and on-going new hire training courses due to the high turnover.

1.0
Jun 2, 2026

Wolfpack

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wolfpack is the only pro.

Cons

Where do I start? Don't work here. Seriously, the company is a joke.

Viewing 1 - 3 of 5,197 Reviews

Glassdoor has 5,646 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.