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      ADT

      Engaged Employer

      ADT reviews

      Soul crushing culture - Manager IT ADT Employee Review

      2.0
      Jan 16, 2016
      Manager it
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are a manager or above, the annual bonuses are good. Benefits package and 401k are comparable with the marketplace.

      Cons

      Corporate politics was entirely too much interwoven into the culture at ADT. When ADT acquired Broadview in 2010, the environment in Irving, TX changed drastically, as if the soul of the collective campus was slowly crushed. Over 75% of employees moved on in subsequent years. It became very clear that the mothership in Florida was the only voice, and you either fell in line or you were insignificant. Don't work at ADT unless you work in Boca. I hope the spa, salon, etc. numbs you to being overworked and under appreciated... unless you play politics well, then more power to you.

      avatar
      ADT Response
      10y
      Thank you for your review. We encourage all employees to discuss their workplace concerns with their manager. Our employees are of the utmost importance to us, and if you wish to provide us with additional information regarding your concerns please send us an email at glassdoor@adt.com with your name/location and problem description. Thank you.

      Explore other reviews about ADT

      5.0
      Feb 6, 2026
      Overnight associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and love my managers

      Cons

      Nothing the work is easy and great

      5.0
      May 20, 2026
      Sales & training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

      Cons

      While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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