Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (384) , Customer Service Representative (195) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (95) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (68) , Manager (66) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (56) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 406 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 376 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 192 reviews)); "work from home is good" ((in 128 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 116 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 382 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 190 reviews)); "No training (sink or swim)" ((in 168 reviews)); "The managers have no.formal" ((in 156 reviews)); "horrible upper management." ((in 111 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

ADT reviews

3.0

43% would recommend to a friend

(5,199 total reviews)

Jim DeVries

49% approve of CEO

37% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

3.0

Work/Life balance

2.9

Culture & values

2.9

Career opportunities

2.8

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,199 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

5.0

Sep 12, 2013

2 years with ADT

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Leader in the Home Security, Home Automation, The Most Monitoring Centers in North America - discounts for employees, 401K, Travel, Bonus - a level of independence

Cons

Size of company can get in the way of communication

5.0

Jan 22, 2014

Safety is personal.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

This employer allows for creative freedom and gives personal attention to their clients without appearing overbearing. Their systems are top-notch yet simplistic and are geared for all age groups.

Cons

The company should recruit high school seniors for internships.

5.0

Nov 16, 2013

ITS NOT A JOB WHEN YOU ENJOY IT

Adt sales representative

Recommend

CEO approval

Business Outlook

Pros

ADT had great training and supervisors by your side at all times. You were providing customers comfort by informing them about their home security. The pay was worth every bit of my job. Unlike other companies, ADT taught me many different departments of the job. Examples, complaints, billing, setting appointments etc.

Cons

Only downside is that you have to be on your tippy toes because one mistake can have a customer returning their system. But its like that for any company.

Viewing 5197 - 5199 of 5,199 Reviews

Jobs at ADT

Customer Service Dispatcher

Security Patrol Officer

Security Patrol Officer (Job ID 3018903)

Security Patrol Officer

Customer Service/Call Center Representative

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

2 years with ADT

Safety is personal.

ITS NOT A JOB WHEN YOU ENJOY IT

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