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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      73% would recommend to a friend

      (2,189 total reviews)
      avatar

      Henry Schuck

      78% approve of CEO

      65% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Jul 18, 2024

      If you want to feel like a number on a spreadsheet work here.

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Awesome co workers who are intelligent. This made my review go from 1 star to 2 stars.

      Cons

      - Useless RTO Policy. - Significant below market compensation - Layoffs happen more often than you think but is not in the news - Ridiculous amount of work with no direction - When work increases, your pay doesn't - The company is really stingy and will cost cut whenever possible. (Fyi the cappuccino pods aren't the reason you guys are decreasing in growth)

      avatar
      ZoomInfo Response
      1y
      Thank you for your feedback. We’re glad to hear that your experience with your colleagues was positive. We understand your concerns about working on weekends and the need for fair compensation. As a salaried employee, we adhere to labor laws and industry standards regarding work hours and compensation. During the first quarter of this year, we delivered another quarter of revenue growth, with better-than-expected profitability, and stabilizing net revenue retention. And as you know our team is innovating on the future of how companies will go-to-market with ZoomInfo Copilot. Thank you again for sharing your experience, and we wish you the best in your future endeavors.
      1.0
      Dec 23, 2023

      Terrible Managements

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, lots of friendly staff

      Cons

      Managers are rude, unprofessional and very "cliquey"

      avatar
      ZoomInfo Response
      2y
      We wanted to thank you for leaving a review. Unfortunately, you experienced less-than-stellar management styles during your time here which is not the norm. We pride ourselves on hiring and training the best talent! As you know, we offer targeted learning programs for our managers to continue to grow their skills in giving feedback and coaching. For example, our Management Accelerator program focuses on the essential management skills that all people leaders at ZoomInfo are expected to master. And our Manager Success Labs enable our managers to practice their skills through role plays and guided exercises, to enable them to tackle real-world managerial challenges. We wish you the best in 2024 and during your next career adventure.
      3.0
      Dec 23, 2023

      Smart, ambitious people but far from enough support

      Customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worked on several teams and always had colleagues who were willing to help either by sharing ideas, working on projects together, or even taking some work when work was unevenly distributed. I appreciated that. Slack made it easy to reach out to colleagues. The company's products are used extensively internally, which made it easier to work on projects together. There are good resources on internal development. Every six months, there seemed to be opportunities to get promoted. People did change jobs across departments often too.

      Cons

      Besides three holidays, I took 5 days off in my last year there (this year). Last year, I took 10 days off. I always did some work Thanksgiving morning and twice did work on Christmas Eve and Day. If looking to join the company, I would ask for average number of PTO taken by the employees on the team that you are joining. I routinely worked past 5 PM ET often due to the sheer volume of emails I needed to process or meetings ending past 5 PM ET. I also regularly did work prep on Sundays for a few hours. The number of ERG events, participation at those events, and actual impact seemed to have decreased year over year. For someone looking to apply to this company, I would ask the hiring manager if they can describe any ERG events they attended and let that inform your choice.

      Viewing 178 - 180 of 2,189 Reviews
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      Glassdoor has 2,237 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.