Wise reviews

3.7

67% would recommend to a friend

(2,309 total reviews)
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Kristo Käärmann

76% approve of CEO

62% positive business outlook

Wise has an employee rating of 3.7 out of 5 stars, based on 2,309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wise employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jan 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Mostly cool coworkers Offices look nice Chance to travel -Medical benefits we're great - most have a good work life balance but those that don't work way too much and end up burnt out quickly

Cons

-As CS if you're not promoted within 3 months you're likely stuck with that position until you leave. -Higher ups have a tendency to promote new hires (as little as one month old!) to team lead. -Processes aren't fully fleshed out in some areas, and any attempt to improve that is met with "this is how we've always done it" - you're dealing with people's money, they WILL get mad at you. it's an obvious for CS but still sucks - the culture is non existent now. favoritism is clear and present. Everyone knows where everyone else stands with management and gossip is constant. - pay is not that great for lower levels - Senior management for the most part seemed oblivious to any issues in our office or just ignored them if they were aware

1.0
May 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Free food & good snack option

Cons

It was been a challenging experience as a non-native Americans often face discriminatory treatment by leads, while favoritism towards certain employees by managers is evident. Despite dedicated hard work and long hours, particularly in departments like CS, KYC, PDD, Surveillance and AML, employees are not valued and are expected to work weekends, severely impacting work-life balance. Employees are super micromanaged by tracking time even for basic needs. Those who are not favored risk being transferred or often through threats of being placed on a PIP without clear metrics. Transparency is lacks, no proper feedback or time spent on employees. Mid and upper management exhibit poor leadership, in fact apart from your lead you'll never meet them, with inadequate office space forcing they force employees to WFO 3 days a week without sufficient desks. They recent closed and laid off of over 400 employees in the Tampa office without prior notice via a simple sign on the door but they kept only the ones close to management they tried place them internally in Austin office & they gave them extra time. Discrimination based on personal preferences or ethnic background, coupled with an environment where escalating issues can lead to unwarranted termination, creates a toxic atmosphere with no room for dissent. Training programs are poorly structured. Overall, I would not recommend anyone seeking a supportive work environment with fair treatment and opportunities for growth.

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Wise Response
11mo
Thank you for sharing your feedback. We absolutely do not tolerate discrimination, as our Code of Conduct makes clear. You have voiced a number of concerns which we hope you were able to speak to a member of the People team about before you left. If you would like to provide further feedback confidentially, you can email us at employerbrand@wise.com and we will put you in touch with the relevant person. Wise is and has always been committed to promoting a supportive and inclusive work environment where our employees are able to thrive.
2.0
Dec 19, 2023

Be weary

Recommend
CEO approval
Business Outlook

Pros

Lots of energy, great team, focus on delivering meaningful work

Cons

Very engineering-led culture, say they are customer centric without really understand what this means, they promote autonomous teams however only if Kristo agrees (thankfully they've moved away from autonomous teams now)

Viewing 28 - 30 of 2,309 Reviews

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