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Universal Studios

Part of NBCUniversal

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Universal Studios reviews

3.9

72% would recommend to a friend

(2,037 total reviews)
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Thomas L. Williams

71% approve of CEO

60% positive business outlook

Universal Studios has an employee rating of 3.9 out of 5 stars, based on 2,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Nov 13, 2018

Terrible culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a union based job. If you work for food and get to be full time, the health benefits are truly stellar and top notch.

Cons

Just terrible. The management culture is the worst. Managers are basically hired in a who can kiss butt better basis. I work for a licensed entity with in the park, and we need special training to work here. One of our supervisors has no training within our entity, and is absolutely no help, it is great at taking the credit for the leads work to make herself look good. HR is terrible at handling complaints about managers because food managers and food HR reps are like best friends. Complaint after complaint has been buried. When seasonal supervisor positions open up, they’re basically given to who can kiss butt the best. Several good workers that I’ve known have been basically told by my manager that she’s turning down their application for frivolous reasons, instead of encouraging them towards it Sexual harassment is not taken seriously by HR. A girl had a fellow team member stalk her, and all they did was stop scheduling her, and he was kept on. After 2 other women complained, he was transferred out of the venue, but was still on the job.

1.0
May 21, 2015

Tram Driver Job is Hell

Recommend
CEO approval
Business Outlook

Pros

It's a way to get into the Teamsters....they say you have to work for them for 3 years or they'll kick you out of the teamsters but it's a lie they can't enforce because it's illegal...they just say it to keep the turnover low because it costs a fortune to train you

Cons

because the other departments are full of kids, their culture is to treat you like a kid working his first week, at his first job, no matter how old you are or long you've been there. Because all the other departments have high turnover the management seems pressured to find reasons to discipline or fire you to justify the existence of their position

3.0
Jan 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Fun environment. I loved meeting people from around the globe, and working in a fun environment in a Customer Service capacity.

Cons

My chief complaint would be the way management treated their employees. In order to qualify for medical benefits, you had to work a certain number of hours, for a certain amount of consecutive weeks, months, etc. And as you were about to qualify, they would purposely cut back your hours so that you'd have to begin the process all over again. After 16 months I finally qualified for benefits, only after complaining to personnel that my benefits had not been processed yet. A very poor way to promote employee retention.

Viewing 4 - 6 of 2,037 Reviews

Glassdoor has 2,263 Universal Studios reviews submitted anonymously by Universal Studios employees. Read employee reviews and ratings on Glassdoor to decide if Universal Studios is right for you.