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Universal Studios

Part of NBCUniversal

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Universal Studios reviews

3.9

72% would recommend to a friend

(2,037 total reviews)
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Thomas L. Williams

71% approve of CEO

60% positive business outlook

Universal Studios has an employee rating of 3.9 out of 5 stars, based on 2,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jul 4, 2022
Recommend
CEO approval
Business Outlook

Pros

The Wizarding World Helping guests Free admission Maybe a good first job? 35% discount (but doesn’t matter if you’re not making any money)

Cons

- Low pay - minimum wage (not even close to a living wage) and Universal can definitely afford to pay people more. - You need to arrive an hour early to work just to clock in on time and it’s unpaid - Parking is too far away from where you actually need to go, by the time you get to work you’re already sweating - Management isn’t very helpful - Super strict with clocking in the exact minute and a warning system that sounds like it’s made for toddlers - Newer people are expected to do above and beyond when most employees don’t - high turnover of employees - New employees need to work at multiple different stores when training so you never can get comfortable in any of the shops - Feels like high school

2.0
Dec 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Fun work environment, decent benefits, free entry to theme park, pay is fair for the work, organization got much better after Comcast took over

Cons

Poor communication, very few opportunities for advancement, unqualified and uneducated supervisors and management, extreme favoritism, you can work hard and have a great record but still see the worst employees get promotions while the best employees are overlooked, management have very fake personas, company is way too politically correct, company has a union busting culture - takes advantage of employees that don’t understand their rights and retaliates against employees that do, too many “high school” mentality coworkers, very lazy work ethic culture that sees coworkers with a good education that have good work ethic and work hard as a threat

3.0
Jun 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Some very nice employee perks including free admission to the park, free movie previews, thirty per cent discount on food or goods you purchase in the park, employee cafeterias with very reasonable prices, they will make every effort to accommodate your personal schedule to your work schedule. You do work with some outstanding co-workers. The managers I worked with were very considerate and kind individuals.

Cons

Prior to working your shift, you must park in a large parking structure and walk to the wardrobe building. Once in the wardrobe building you have to pick up your wardrobe. You then change into your wardrobe and walk to your assignment. It can easily take forty five minutes to one hour from the time you arrive at work until you clock in. If you are not a responsible employee and one who can not get to work on time and like to take time off, this is not the job for you. They work on a strict point system and you will not be employed for very long.

Viewing 7 - 9 of 2,037 Reviews

Glassdoor has 2,263 Universal Studios reviews submitted anonymously by Universal Studios employees. Read employee reviews and ratings on Glassdoor to decide if Universal Studios is right for you.