Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Universal Studios?

72% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (90) , Ride Operator (88) , Cashier (41) , Sales Associate (38) , Retail Sales Associate (37) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 180 reviews)); "The people are great and it's very happy to work in a theme park." ((in 122 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 71 reviews)); "Free tickets for friends and family" ((in 58 reviews)); "free entry to parks and lots of discounts" ((in 32 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 122 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 117 reviews)); "Hours were long and sometimes unpredictable." ((in 97 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 49 reviews)); "The managers have no clue what they are doing." ((in 44 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

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Universal Studios reviews

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3.9

72% would recommend to a friend

(2,037 total reviews)

Thomas L. Williams

71% approve of CEO

60% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Compensation and benefits

3.4

Senior management

Universal Studios has an employee rating of 3.9 out of 5 stars, based on 2,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Feb 4, 2010

You might only work a month

Admissions host

Recommend

CEO approval

Business Outlook

Pros

Universal Studios is a great place to work I suppose simply because it really is the entertainment capital of California. You have City Walk and plenty of restaurants to go to for your breaks or Lunch. U also get plenty of discounts. ...they wash your work clothes for you! which is quite nice. :D I'm sure they have other perks but i just didn't work that long to take advantage of all of them.

Cons

I got laid off after a month. Said I wasn't right for the job or something i did my best but I suppose my best wasn't good enough. They take you to this office and they have this dude who sounds mean basically tell you how incompetent you are. If ever you are fired from there you know how terrible this feels.

5.0

Nov 10, 2009

Lots of Fun

Ride operator

Recommend

CEO approval

Business Outlook

Pros

Great coworkers. Its a wide variety of people from all ages and races. Its a great place to work because of the environment- I mean, your working at a theme park, how can that be bad? Guest are nice because they are having a good time. Very rarely will you have an upset guest, but management steps in right away and will back you up on whatever the situation may be. Free entrance to the park whenever you want as well as free parking for citywalk! Two free tickets to the park as a new employee and ups every year by 2 tickets. Great perks!

Cons

When working at certain attractions you will stay until the ride/show is empty of guest then have to clean- be prepared to be asked to stay late. You also have to arrive early in order to park, get through citywalk and security, get uniform on, and get to your attraction by your shift start.

1.0

Aug 9, 2012

Horrid, please go to Disney or any other theme park or even fast food

Chef

Recommend

CEO approval

Business Outlook

Pros

More pay than other theme parks if you can get the hours, you can't

Cons

No hours!!!!! Constant fight with coworkers for hours. Any level, every level; waiter, busser, host, cook, chef, retail, management, name it...

Viewing 2035 - 2037 of 2,037 Reviews

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Jobs at Universal Studios

Ride Operator - Lower Lot Attractions

Ride Operator - Upper Lot Attractions

CityWalk Food Host/Hostess

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Ratings by category

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You might only work a month

Lots of Fun

Horrid, please go to Disney or any other theme park or even fast food

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