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Universal Studios

Part of NBCUniversal

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Universal Studios reviews

3.9

72% would recommend to a friend

(2,037 total reviews)
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Thomas L. Williams

71% approve of CEO

60% positive business outlook

Universal Studios has an employee rating of 3.9 out of 5 stars, based on 2,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Jan 26, 2021

Your mileage may vary

Recommend
CEO approval
Business Outlook

Pros

Honestly it's highly dependent on what ride you work and who you're with. It can be rewarding, you could have a strong team that gets things done and has fun, and you could have great management that supports you. If you're interested in how rides work, this job will show you awesome things that other people don't get to see.

Cons

This job is so dependent on how everyone works as a team that having a group of unmotivated negative people can really affect your work day. Some managers don't see you as people and are never there when you need them. Guests can be extremely rude and the work (depending where you are) can be extremely physically exhausting. It's very difficult to move up through attractions. You have to stay on your toes because part of your job is keeping people safe, and making operational mistakes can quickly cost you your job. My advice is to avoid working in attractions for too long; my first year was amazing but things started to go downhill the longer I've been working here.

1.0
Mar 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Worked in Merchandise, loved it, worked up to Lead position. In retrospect, I should've pursued legal action for wrongful termination.

Cons

Had medical issue, came back after Approved Leave of Absence, given crappy 4 hour shifts, accused of theft (without proof or ANY justification, only an accusation by an unnamed "anonymous" person, called in told I was fired.)

Viewing 13 - 15 of 2,037 Reviews

Glassdoor has 2,263 Universal Studios reviews submitted anonymously by Universal Studios employees. Read employee reviews and ratings on Glassdoor to decide if Universal Studios is right for you.