Item: TransCore
Rating: 3
Author: Account Manager

Question 1

Is TransCore a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at TransCore have rated their employer with 3.1 out of 5 stars in 52 Glassdoor reviews. This is a lower than average score with the overall rating of TransCore employees being 3.2 out of 5 stars. Search open Customer Service (CSR) Jobs at TransCore now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at TransCore.

Question 2

Does TransCore pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at TransCore with 2.6 out of 5 stars based on 52 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at TransCore.

Question 3

How happy are Customer Service (CSR) professionals working at TransCore?

Accepted Answer

55% of Customer Service (CSR) employees at TransCore would recommend their employer to a friend. This rating has increased by 12% in the past 12 months. Customer Service (CSR) professionals have also rated TransCore with a 2.8 rating for work-life-balance, 3.5 rating for diversity and inclusion, 2.7 rating for culture and values and 2.8 rating for career opportunities.

Question 4

What are the top reviewed jobs at TransCore?

Accepted Answer

Customer Service Representative (40), Data Entry (21), Data Entry Clerk (21), Software Engineer (19), Customer Service Representative (CSR) (15), Image Review Clerk (14), Image Reviewer (11), Senior Software Engineer (9), Data Entry Image Reviewer (7), Product Support Representative (6), Systems Administrator (6), Data Entry Specialist (5), Systems Engineer (5), Product Support Specialist (4), Project Manager (4)

Question 5

What are the pros of working at TransCore according to real employee reviews?

Accepted Answer

"Some of the people are great" ((in 30 reviews)); "pay but decent." ((in 29 reviews)); "Good benefits once you get hired on" ((in 15 reviews)); "Good work environment Good support" ((in 13 reviews)); "friendly coworkers and overall, it's an easy job." ((in 10 reviews))

Question 6

What are the cons of working at TransCore according to real employee reviews?

Accepted Answer

"Poor management wanted you to do 609 images an hour which to me is unrealistic to me." ((in 42 reviews)); "Authoritative  & Autocratic Manager" ((in 14 reviews)); "No Work life balance in IT" ((in 9 reviews)); "Very condescending executive leadership, inaccurate information provided to direct reports" ((in 7 reviews)); "All Supervisors have nasty attitudes,  they need management training." ((in 7 reviews))

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Just a job. Nice cause you dont have to take your work home with you.

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