Swissport reviews

2.9

46% would recommend to a friend

(3,166 total reviews)
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Warwick Brady

51% approve of CEO

38% positive business outlook

Swissport has an employee rating of 2.9 out of 5 stars, based on 3,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swissport employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Aug 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Swissport is prominent in other regions outside of SF Bay Area and across the Globe (intercontinental). I personally was able to have gainful employment while looking for other opportunities. They have some global influence / footprint in the Aviation industry. Could possibly be used as a stepping stone in order to advance into managementmanagement. Opportunity for possible growth is available to the "right" type of person. Must be alignment with management. Experience is valued over education (caveat to this education is not respected). Plenty of room for growth and expansion for Swissport due to current restructuring in senior leadership. Most employees have a wealth of knowledge within Aviation industry

Cons

Unfortunately Swissport has failed in its operations within Northern California due to poor management, lack of leadership and outdated / antiquated - heavy micromanagement from the top down. My work hours (standard across the board within departmental mgmt.) wer (13) days on and (1) day off. This was due to lack of support from leadership as QHSE is very immature and in the beginning stages. Several promises were made (Resource / tools support including - people resources, motor vehicular and maintained fleet for operations and frontline staff, lack of advanced technology, support from leadership. There is a major emotional intelligence gap with antiquated management style, along with lack of direction and supported vision by local leadership which creates a hostile enviornment. People are treated like replaceable cigs and if you are not in alignment with management you will be removed - change agents are not desired which became costly to my career to challenge the norm. Short term thinking (tactical only - very non strategic) lack Of safety roadmap and vision. This is also inclusive of cynicism which readily occurs. Turnover rates are astronomical due to lack of leadership. Pay is very kow in comparison to industry standards.

1.0
Apr 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Easy job, excellent environment to work in and the chance of meeting airline contacts as SwissPort subsidiary Flightcare is absolutely diabolical

Cons

Nepotism is rife. Boss sleeping with employee and making him supervisor Employed boyfriends daughter in law straight to supervisor at entry level Bullying goes unaddressed and swept under the carpet Bosses boyfriend attacked several women and nothing done Favouritism towards day staff Supervisors get away with theft Day shift employees raiding galley trolleys for food Vehicles are ancient One driver on shift but leaves mid shift Training is a sham and not done but paperwork filled in Agency staff get paid more than regular employees No night shift bonus Lazy management

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Swissport Response
9y
I am really sorry to hear these comments and they will be forwarded to the regional manager of FMS who manages LBA Airport. We are developing FMS's procedures and policies and they are included in our management development plan. Just sorry that you have had a bad experience from us John Lamond
2.0
Sep 20, 2023

Avoid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ive met some really good people here, but that's all there really is to say. you could meet good people anywhere, even in jail.

Cons

this company's onboarding process is a joke. they cram you full of information that isn't possible to remember and then throw you into the job where you will inevitably fail or get fired just for trying to do your job.

Viewing 10 - 12 of 3,166 Reviews

Glassdoor has 4,216 Swissport reviews submitted anonymously by Swissport employees. Read employee reviews and ratings on Glassdoor to decide if Swissport is right for you.