Does Swissport pay their employees well?

According to anonymously submitted Glassdoor reviews, Swissport employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Swissport. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Swissport?

45% of Swissport employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swissport 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Swissport?

Passenger Service Agent (472) , Ramp Agent (360) , Customer Service Agent (143) , Customer Service Representative (115) , Ramp Agent/Baggage Handler (67) , Cargo Agent (60) , Aircraft Fueler (56) , Supervisor (51) , Customer Service (45) , Baggage Handler (42) , Check In Agent (40) , Auxiliar De Rampa (39) , Dispatcher (34) , Duty Manager (26) , Aircraft Dispatcher (25)

What are the pros of working at Swissport according to real employee reviews?

"Working with some great people and learning lots of new skills" ((in 154 reviews)); "Great colleagues to work with" ((in 64 reviews)); "Other than that hope you have good coworkers or else it's a nightmare" ((in 56 reviews)); "Training is good and the teacher is more than happy to help you to become a competent ground worker." ((in 45 reviews)); "Overall good work environment for employees and progression to work elsewhere in airport possible" ((in 28 reviews))

What are the cons of working at Swissport according to real employee reviews?

"Poor management and over work" ((in 402 reviews)); "The pay is low and the amount of work is excessive" ((in 265 reviews)); "No benefits and we do the hard work" ((in 124 reviews)); "Salary is low for the work 3 am starts not so good" ((in 85 reviews)); "long hours in hazardous conditions with many job duties that are not fairly compensated for." ((in 85 reviews))

What are employees saying about Swissport layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swissport layoffs and their outlook for job security at Swissport in 2026.

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Swissport

Swissport reviews

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3.0

45% would recommend to a friend

(3,166 total reviews)

Warwick Brady

50% approve of CEO

37% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.9

Career opportunities

2.7

Culture & values

2.7

Work/Life balance

2.6

Compensation and benefits

2.5

Senior management

Swissport has an employee rating of 3.0 out of 5 stars, based on 3,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swissport employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

May 17, 2023

Buena empresa para un primer trabajo

Agente de trafico

Recommend

CEO approval

Business Outlook

Pros

Se ofrece capacitacion. Oportunidad de pasar a full time en pocos meses si se logra tener un buen desempeño y actitud proactiva.

Cons

A veces no se entregan el uniforme completo y hay demora en el pago de los cursos.

5.0

Oct 30, 2018

Swissport Pax Agent

Pax agent

Recommend

CEO approval

Business Outlook

Pros

The pros are that you get a lot of hours. Working in the airport you have to be prepared for delays, offloads and working weekends and holidays. This is a wonderful experience.

Cons

The con is dealing with rude passengers but you just have to help them the best way you can and continue to smile

1.0

Nov 14, 2014

Swissport (HELL) (AVOID)

Passenger service agent

Recommend

CEO approval

Business Outlook

Pros

Friendly Colleagues, Discounts with airport pass

Cons

Pay was poor for the responsibilities you have No Airline discount (Suspended for no valid for no good reason) 2 AM starts Stupid, senseless, unprofessional, uncaring management Had to pay to park in staff car park (£21 per month) FLAT RATE overtime ( No time and a half) Management will terminate your contract when they feel like too Overtime paid in monthly arrears Uniform (You will have to buy your own because theres never any available + deliveries take 2 years to arrive) HIGH staff turnover Little recognition for a job well done On the NEWS for Baggage delays Roster 4 days on 2 days off NO social life A small, cold, dirty, staff room

Swissport Response

Since 2014 we have changed a lot of policies and Standard Operating Procedures in regards to employee relations and the Airport Operation. We have introduced supervisory and management improvement courses which are making a great difference to the every day communication between management and employees not only at this airport but throughout the network

Viewing 1 - 3 of 3,166 Reviews

Jobs at Swissport

ASISTENCIA AL PASAJERO

Ezeiza

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Agente de Servicio al Pasajero

Ezeiza

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Asistente de limpieza y salon