***STAY WELL CLEAR*** - Aircraft Cleaner Swissport Employee Review

1.0
Apr 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Easy job, excellent environment to work in and the chance of meeting airline contacts as SwissPort subsidiary Flightcare is absolutely diabolical

Cons

Nepotism is rife. Boss sleeping with employee and making him supervisor Employed boyfriends daughter in law straight to supervisor at entry level Bullying goes unaddressed and swept under the carpet Bosses boyfriend attacked several women and nothing done Favouritism towards day staff Supervisors get away with theft Day shift employees raiding galley trolleys for food Vehicles are ancient One driver on shift but leaves mid shift Training is a sham and not done but paperwork filled in Agency staff get paid more than regular employees No night shift bonus Lazy management

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Swissport Response
9y
I am really sorry to hear these comments and they will be forwarded to the regional manager of FMS who manages LBA Airport. We are developing FMS's procedures and policies and they are included in our management development plan. Just sorry that you have had a bad experience from us John Lamond

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5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned a lot as an aircraft fueler, my manager at the time recognized my hard work and offered me a lead position. there was plenty of overtime and opportunities to explore different aspects of aircraft fueling. If I could I would definitely return to the company and get into management.

Cons

some employees I worked with made most of my shifts harder than they had to be. the job itself was easy and enjoyable for the time being even with call offs and no shows.

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a sense of family culture at the airside level, and that was one of the few genuinely positive parts of the experience.

Cons

Unfortunately, the overall environment was overshadowed by micromanagement and a culture where communication often felt dishonest. There were situations where it seemed like management claimed conversations or warnings had happened when they had not, only to move quickly to write employees up. The lack of consistency and trust made the workplace frustrating and difficult to navigate. There also seemed to be high turnover, along with very little clear direction or path for growth. On top of that, some business practices came across as focused on avoiding providing proper benefits, which left a negative impression.

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