Swissport reviews

2.9

46% would recommend to a friend

(3,166 total reviews)
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Warwick Brady

51% approve of CEO

38% positive business outlook

Swissport has an employee rating of 2.9 out of 5 stars, based on 3,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swissport employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Dec 2, 2019
Recommend
CEO approval
Business Outlook

Pros

There are no pro's; normally I would say that the shift work means that you may be able to attend Uni or other outside of work commitments, however Uni students were recently warned that it is the job first or leave

Cons

Everything. Management lie, they are never honest; they couldn't care less about the staff they employ. The favouritism is ridiculous and can be seen by EVERYONE. Company policies are disregarded when it suits management, however you can get borderline fired for not following them yourself. Bullying and harassment claims are never investigated or actioned. The managers themselves fuel the culture of workplace bullying and harassment by covering up for those who commit them. I would warn anyone against applying to work here, the pay is atrocious, the work load is ridiculously more than what you get paid for. This job has caused several employees to become depressed and anxious whenever at work or thinking about work. Just don't do it. Don't apply. Anywhere else is better than this workplace, at this airport specifically. (Cannot speak for any other locations/ports)

1.0
Nov 14, 2017
Recommend
CEO approval
Business Outlook

Pros

I am really trying to find the positive. Beside the benefits, there are none.

Cons

High turnover rate. Before receiving my employee ID code for the time clock, and after working there for two days, I was accused of potential fraud because I couldn't remember the exact time I left, due to arriving late with BART issues. This was because I had to manually fill out a time sheet (a day after the fact--and couldn't remember the exact time I had left--to make up time for being late). They literally threatened to look at the cameras, to verify the time. This was also after doubting unrelated answers to direct questions, three times. After every response they, wouldn't take anything I said at face value, and then verified my answers behind my back, with slightly different variations of what I had told them. Immediately putting me on the defense, and clearly establishing a relationship devoid of any trust. I had not given them any reason to distrust me. They threw me onto the warehouse floor on a Saturday, having only completed training two days before. The person who issues safety gloves, didn't work on Saturdays. I cut my finger as a result, and no one seemed to be bothered about it. Again, no gloves on Sunday. After almost being run over by a forklift driver who wasn't watching where he was going, I brought up safety concerns. One of which was the fact that they didn't have water and cups available to the employees. They had the nerve to say that "it wasn't a safety violation". After being threatened that they were going to look at the camera to verify that what I was telling them was true, I told them to submit whatever time they think it should be. This discrepancy was over $17 (for one hour); when OSHA violations cost tens of thousands. They also TWICE alluded to the fact that me, and the only other white guy in the warehouse, "stand out", because we're white. So it was "easy to check the tape, to see if I was lying". Uncertified forklift drivers recklessly fly around the 5 mph warehouse, not watching where they're going. Some can't see where they're going because boxes are stacked above eye level, so they occasionally peer around them while driving--but only to see if they are going in the right general direction. No eye contact is being made, to acknowledge that they see you. Vice versa. I mentioned no water cups. No water fountains on the floor. I've worked at many warehouses, and even at Amazon--which is notoriously harsh--but this one takes the cake. At least Amazon is extremely "safety aware". You/I might end up dying in this warehouse. Beware! I'm taking a risk on being fired for posting this. But that's a small price to pay for telling the truth about slave labor conditions, at a Swiss Company, who has apparently adopted standards which are deplorable--even for America.

3.0
Apr 28, 2017

Debatable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can easily progress up through the company Pay also increases throughout the years worked.

Cons

Long wait for pay to be increased No thanks for anything done for the company itself Always notice the negatives and not positives of staff High turn over staff due to the above

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Swissport Response
9y
We are currently undergoing a project to enhance our management teams employee relations performance through additional training and mentoring. Form this we will look at the way our senior staff motivate and communicate with their staff. Thank you for your comments John Lamond
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