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      Swissport

      Engaged Employer

      Swissport reviews

      Swissport (HELL) (AVOID) - Passenger Service Agent Swissport Employee Review

      1.0
      Nov 14, 2014
      Passenger service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly Colleagues, Discounts with airport pass

      Cons

      Pay was poor for the responsibilities you have No Airline discount (Suspended for no valid for no good reason) 2 AM starts Stupid, senseless, unprofessional, uncaring management Had to pay to park in staff car park (£21 per month) FLAT RATE overtime ( No time and a half) Management will terminate your contract when they feel like too Overtime paid in monthly arrears Uniform (You will have to buy your own because theres never any available + deliveries take 2 years to arrive) HIGH staff turnover Little recognition for a job well done On the NEWS for Baggage delays Roster 4 days on 2 days off NO social life A small, cold, dirty, staff room

      avatar
      Swissport Response
      9y
      Since 2014 we have changed a lot of policies and Standard Operating Procedures in regards to employee relations and the Airport Operation. We have introduced supervisory and management improvement courses which are making a great difference to the every day communication between management and employees not only at this airport but throughout the network

      Explore other reviews about Swissport

      5.0
      Mar 12, 2026
      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employer has good health insurance

      Cons

      Night time shift and day shift is limited

      5.0
      Apr 20, 2026
      Aircraft fueler
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learned a lot as an aircraft fueler, my manager at the time recognized my hard work and offered me a lead position. there was plenty of overtime and opportunities to explore different aspects of aircraft fueling. If I could I would definitely return to the company and get into management.

      Cons

      some employees I worked with made most of my shifts harder than they had to be. the job itself was easy and enjoyable for the time being even with call offs and no shows.

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