Swarovski reviews

3.4

55% would recommend to a friend

(1,940 total reviews)
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Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Dec 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Co-workers extremely friendly, helpful, flexible

Cons

Summer season late working hours

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled to read your list of Pros: “Co-workers extremely friendly, helpful, flexible” Please note here at Swarovski we believe in fostering an environment where teamwork can flourish and in investing in our people and we are especially proud of the investment that we make in our training programs, providing our employees with the training they need to succeed and get to the next level with Swarovski and in their future endeavors. As for your Cons: “Summer season late working hours” we are sorry that you are not happy with the hours as we strive to be flexible but often the demands of retail require us to work when our customers shop. This can and does include weekends and evenings and extra hours over the holidays. Although the hours may not be ideal, they do afford our employees the opportunity in partnership with their managers to have a flexible schedule and many people do like this aspect of the role. We also encourage our associates to partner with the managers during the hiring process to determine if our flexible schedule will work for them, so they are aware of the job requirements before starting. Once again thank you for taking the time to leave a review and we wish you much success in your future with Swarovski
4.0
Dec 3, 2019

A lot of Data Science potentials

Recommend
CEO approval
Business Outlook

Pros

Great Team, perfect location. The company is very fair and sustainable.

Cons

to many burocracy when it comes to new IT initiatives

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we love when employees want to share their positive experiences with us and are glad to read “Great Team, perfect location. The company is very fair and sustainable.”, feedback such as yours makes me proud to work here! As for your concerns “to many burocracy when it comes to new IT initiatives” please note we have an open-door policy and encourage our employees to reach out to their supervisor, a member of our Sr management or HR Team to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees as well as our customers can we improve and streamline our proses to remain relevant in today’s everchanging world” Once again thank you for your feedback, we wish you much success in your future endeavors at Swarovski
5.0
Nov 13, 2019

Working for Swarovski

Recommend
CEO approval
Business Outlook

Pros

Beautiful products to sell, a brand that has history with new techniques

Cons

The warrantee of the products lasts 2 years and not more

avatar
Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we love when employees want to share their positive experiences with us and are glad to see you gave us 5 stars and loved reading your comments %E2%80%9CBeautiful products to sell, a brand that has history with new techniques%E2%80%9D as we strive to be innovative and add Sparkle to Everyday Life with our products. As for your concerns %E2%80%9CThe warranty of the products lasts 2 years and not more%E2%80%9D I am not sure if this is a Con or additional feedback? As this is a better warranty than many other retailers offer and allows our customers to buy with confidence knowing we will stand behind our product. I will however share your feedback with the product team and customer service to determine if this policy should be revisited. Once again thank you for your feedback, and we wish you much success in your future endeavors.
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Glassdoor has 2,674 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.