Nov 13, 2019
Swarovski Response
6yThank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we love when employees want to share their positive experiences with us and are glad to see you gave us 5 stars and loved reading your comments %E2%80%9CBeautiful products to sell, a brand that has history with new techniques%E2%80%9D as we strive to be innovative and add Sparkle to Everyday Life with our products. As for your concerns %E2%80%9CThe warranty of the products lasts 2 years and not more%E2%80%9D I am not sure if this is a Con or additional feedback? As this is a better warranty than many other retailers offer and allows our customers to buy with confidence knowing we will stand behind our product. I will however share your feedback with the product team and customer service to determine if this policy should be revisited. Once again thank you for your feedback, and we wish you much success in your future endeavors.