Sears reviews

3.6

49% would recommend to a friend

(14,743 total reviews)
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Edward S. Lampert

49% approve of CEO

37% positive business outlook

Sears has an employee rating of 3.6 out of 5 stars, based on 14,743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
1.0
Sep 8, 2013
Recommend
CEO approval
Business Outlook

Pros

- Salaries at higher leadership levels tend to be higher than market value due to the lack of bonuses and benefits - Sears hires many very intelligent and hard working people. If you are observant and a good listener, you can learn a lot. - The Sears name still holds some weight at industry conferences, etc due to the size of the company and the name recognition

Cons

- Senior leadership is not aligned in the vision of the company which results in undercutting, finger-pointing, and all around confusion for the people who work for them - The benefits are lacking and in many cases non-existent - The company is not focused on their customers or their associates which results in a apathy in both - The amount of cost cutting and the lack of resources makes it nearly impossible to do quality work. The amount of work expected of you and the quality of work expected is unrealistic. - No work/life boundaries. Calls frequently scheduled at night and on weekends. Emails all weekend long - even when the topic wasn't urgent, you were expected to answer within one hour. - No support for outside conferences/courses. According to senior management, everything you could need to learn you could learn on the internet. - No internal or external leadership development. Leadership skills were not valued; metrics are king. - Every decision is pushed up and all the work to execute is pushed down. Very little autonomy at any level below the highest ones.

1.0
Sep 2, 2013
Recommend
CEO approval
Business Outlook

Pros

if your desperate for a minimum wage job with no chance of a raise it's easy to get hired here.

Cons

No raises, no advancements, no hours ( don't want part timers to get more than 20 hours a week) Outdated equipment to work with. Stores are like sauna's in the summer time don't want to spend the money to keep the stores comfortable. There is a reason they are always looking for people to hire at their stores.

2.0
Aug 28, 2013
Recommend
CEO approval
Business Outlook

Pros

If you want to work in retail for a company that is probably on its last legs you could pick Penneys or Sears. If you have a good manager it may be great but then the manager will change and you'll end up hating life. So make sure the manager is competent

Cons

salary, hours, constant nagging, even if you try to hold someone accountable for their actions, don't think you can fire them without a 4 month process with HR. I'll never go back.

Viewing 235 - 237 of 14,743 Reviews

Glassdoor has 15,423 Sears reviews submitted anonymously by Sears employees. Read employee reviews and ratings on Glassdoor to decide if Sears is right for you.