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      Sears

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      Sears reviews

      3.6

      49% would recommend to a friend

      (14,743 total reviews)
      avatar

      Edward S. Lampert

      49% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      Sears has an employee rating of 3.6 out of 5 stars, based on 14,743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      15K reviews
      2.0
      Sep 25, 2013

      A different experience in retail

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Got to work side by side with associates; helped build community relationships at several locations in turn helped established sales. Learned a lot on one-on-one selling environment.

      Cons

      Poor/inconsistent communication from top to store; company believes in the ends justify the means rather than service with integrity; focuses on too many measurements to have strong performing stores and associates. Very long work hours (6 and 7 days are common)

      1.0
      Sep 10, 2013

      Don't pay well enough to be gone as much as you are

      Sales project consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      They give you a laptop to use, the atmosphere in the office is usually upbeat.

      Cons

      You are gone all the time, 2 hours to your appointment and you run 3 appointments a day - you start at 6am and get home at 2am. They say you will make a lot of money and you don't. Even with millage it doesn't even cover your costs. Most of the people I worked with said they hadn't received a paycheck in over 4 months.

      1.0
      Sep 9, 2013

      No Future

      Receiving lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some flexability in scheduling if you are on good terms with your manager. Most leads and ASMs seem to care about the people they work with.

      Cons

      All management from store manager seem to care about are the stupid Shop Your Way Rewards, suckering people into credit, and selling protection agreements that really don't cover all that much. They forget the ones that make the stores work are good hardworking people with real human needs! Hours have been cut back so bad you are lucky if your not working by yourself. Don't plan on ever getting a raise (unless minimum wage goes up) because they were eliminated for any nonsalaried person years ago. More work, less pay is the rule of the day.

      Viewing 232 - 234 of 14,743 Reviews
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      ReviewsSears reviews

      Glassdoor has 15,423 Sears reviews submitted anonymously by Sears employees. Read employee reviews and ratings on Glassdoor to decide if Sears is right for you.