Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 195 reviews)); "The people I worked with were nice and friendly" ((in 176 reviews)); "Great Team and always helpful" ((in 130 reviews)); "You will get good benefit and they care their staff very much" ((in 65 reviews)); "Great worklife and culture and learning" ((in 31 reviews))

What are the cons of working at River Island according to real employee reviews?

"Low pay and that’s all" ((in 211 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 179 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 117 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 62 reviews)); "Don’t get paid for breaks and low salary" ((in 39 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

River Island reviews

3.6

58% would recommend to a friend

(2,970 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

River Island has an employee rating of 3.6 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Sep 13, 2018

Horrible place to work

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

40% discount Meeting new friends Overall good company

Cons

Horrible place to work would no reccomend to my worst enemy. Especially Glasgow city centre stores. Management do everything to make your life miserable and are nothing but rude and disrespectful, do not care about people’s own personal lives whatsoever. Forget about progression and more hours ( if part time ) hours are given to who they want ( regardless if you have been there longer and have repeatedly made it clear you would like more hours ) managers gang up on staff together and delibratley try and do things to hurt/annoy you. Also it’s all family that work together so you have no chance of speaking to someone who can help. Also there is barely any staff so end up doing the job of 3 people on your own while managers leave at 4 o’clock everyday and never do a late shift.

River Island Response

7y

Thank you for taking the time to leave a review. As you are still with us, please contact your HR BP or the HR Team at Head Office to discuss your concerns. We encourage are employees to drive their own progression using the tools available to them such as RIVA - our virtual learning academy.

3.0

Apr 27, 2018

Unprofessional management

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Uniform allowance and the staff discount was very generous (40%) Holiday was generally approved if submitted well in advance

Cons

Minimum wage, poor hours, management unprofessional Pay was often wrong and needed correcting

River Island Response

7y

Thanks for the review, we'll take your comments on board.

2.0

Apr 4, 2018

Product Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good discount, good training, clothes are generaly nice, fashionable and up to date.

Cons

Salary is appauling. Long hours. Poor work life balance. Expected to do extra. Not paid for overtime and time owed never given. No progression. Poor communication from head office.

River Island Response

8y

Thanks for taking the time to leave a review. We are confident our salary is competitive. We appreciate retail is extremely hard work and long hours are sometimes needed however we are grateful for all the effort our store teams put in to make our store experiences what they are.

Viewing 61 - 63 of 2,970 Reviews

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Jobs at River Island

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River Island

River Island reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Horrible place to work

Unprofessional management

Product Manager

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