River Island reviews

3.6

58% would recommend to a friend

(2,970 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

River Island has an employee rating of 3.6 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jun 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Great discount. Worked with some of the most astute retailers I’ve met. Very operationally savvy.

Cons

Running on a business model that is no longer sustainable on the payroll budget in stores. Obsession with product handling and merchandising prevents anyone from making any real impact. Every visitor to your store has a different, subjective opinion on how it should look and subsequently you spend all your time doing major floor moves to appease this. The focus is always on money and driving sales - this comes before everything, especially people. Tenure is often a curse - the people who’ve been there for years tend not to have people skills and they form a clique. Senior management are generally rude and demanding.

1.0
Mar 3, 2019

Store manager

Recommend
CEO approval
Business Outlook

Pros

Holiday entitlement. Discount. Development is an option.

Cons

Work life balance. Expected to work from mobile.

3.0
Sep 18, 2018
Recommend
CEO approval
Business Outlook

Pros

• Low effort if you are conscientious • Employee demographic are young people — good for building experience and learning social skills • Staff discounts and bonuses are quite generous

Cons

• Very busy hours with minimal rotation, making for overworked employees • Stressful in and out of management – low stress threshold meant very passive aggressive remarks and conversations • Poor micromanagement of employees • Disappointing skill floor. Not much experience to build upon once you master the basics

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River Island Response
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Glassdoor has 3,211 River Island reviews submitted anonymously by River Island employees. Read employee reviews and ratings on Glassdoor to decide if River Island is right for you.