Philz Coffee reviews

3.7

52% would recommend to a friend

(726 total reviews)
avatar

Mahesh Sadarangani

41% approve of CEO

48% positive business outlook

Philz Coffee has an employee rating of 3.7 out of 5 stars, based on 726 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Philz Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

726 reviews
5.0
Jun 3, 2019

PHILZ Coffee

Recommend
CEO approval
Business Outlook

Pros

Great culture. Love working with the tEam.

Cons

Everything always breaks down and it never gets fixed

4.0
Apr 10, 2019

Shift Lead/ Shift Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-great people -great mission and vision -love that they are people and customer service oriented -by far the most enjoyable job I’ve had so far

Cons

-focus on customer service training and being patient with first time customers -better delivery shipments of product (late, no notice, no communication to keep us in the loop -some baristas look so miserable to serve coffee -shame to see Philz is not what it used to be

3.0
Apr 10, 2019

Great pay, subpar management

Recommend
CEO approval
Business Outlook

Pros

Very good pay given the area, easy work, typically fast paced. Reasonable hours and great people.

Cons

Upper management (store lead) is shaky and puts on a front of wanting to help. Initially tries to help but then takes away store hours when people still come up to the doors (at least 10 or so in the extra hour at night); missed opportunity there. Gives their own store employees our store hours rather than someone else at our store who needs it.

Viewing 598 - 600 of 726 Reviews

Glassdoor has 732 Philz Coffee reviews submitted anonymously by Philz Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Philz Coffee is right for you.