Pep Boys reviews

2.6

21% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Oct 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Managers are nice and easy to talk to, I heard benefits were good (don't know that for sure), products were often times above par. Fellow employees were always friendly for the most part.

Cons

Terrible pay (only a little over $9.00 an hour for a vet with a degree), customers are often times idiotic and take out their stress and poor decisions on you, Some products were received broken and missing parts.

4.0
Sep 26, 2013

Nice pay, Good hours.

Recommend
CEO approval
Business Outlook

Pros

The pay is better than some places that have similar work. The store is usually not overly large and it's easy to put away things once you get the hang of it. The people you work with are almost always great and fun.

Cons

The management loves to pressure you about reward cards. Its annoying. Even if customers have states they do not want one, you have to ask around 2 more times to satisfy the manager. Even if most people you rang up had them they won't hear of it. The only other problem is that the parts area and service area are practically jokes so you'll get a lot of angry guests even though it wasn't anything having to do with you.

Viewing 1507 - 1509 of 1,606 Reviews

Glassdoor has 1,664 Pep Boys reviews submitted anonymously by Pep Boys employees. Read employee reviews and ratings on Glassdoor to decide if Pep Boys is right for you.