Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Pep Boys?

22% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.2 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 117 reviews)); "Great people and company to work for" ((in 90 reviews)); "Benefits are good." ((in 40 reviews)); "Coworkers and team were great" ((in 28 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 24 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 62 reviews)); "Salary Managers have to clock in and out daily." ((in 41 reviews)); "No work life balance at all" ((in 20 reviews)); "Poor direction and leadership from some higher level management." ((in 15 reviews)); "you do for less than minimum wage." ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

22% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

15% approve of CEO

19% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.5

Compensation and benefits

2.3

Career opportunities

2.2

Culture & values

2.2

Work/Life balance

2.0

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

May 26, 2026

Valuable skills gained but poor treatment and pay

Auto technician

Recommend

CEO approval

Business Outlook

Pros

Learning to work on a variety of vehicles, with various services. Helps expand skill set.

Cons

Low Pay, Poor Employee Treatment, 6 days off per 12 months full time, limited growth (promised ASE assistance, company only assists with 2/8 ASE’s), Self-Provided Tools, Unstable Hours, often getting lunch after 5+ hours (resulting in weight loss)

2.0

May 16, 2026

Just close

Mnager

Recommend

CEO approval

Business Outlook

Pros

Continually learning while diagnosing and working on various levels of autonrepair

Cons

Middle and upper management changeover every few months and couldn't keep their eye on the long term rebuilding of dilapidated locations

3.0

May 14, 2026

Laid-back environment but low pay for the job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

laid back environment not too much hassle

Cons

low pay for the job and responsibilities

Viewing 1 - 3 of 1,606 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Delivery Driver Box Truck

Automotive Customer Service Advisor

Service Manager Trainee

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Pep Boys

Pep Boys reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Valuable skills gained but poor treatment and pay

Just close

Laid-back environment but low pay for the job

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