Nice pay, Good hours. - Cashier Pep Boys Employee Review

4.0
Sep 26, 2013
Recommend
CEO approval
Business Outlook

Pros

The pay is better than some places that have similar work. The store is usually not overly large and it's easy to put away things once you get the hang of it. The people you work with are almost always great and fun.

Cons

The management loves to pressure you about reward cards. Its annoying. Even if customers have states they do not want one, you have to ask around 2 more times to satisfy the manager. Even if most people you rang up had them they won't hear of it. The only other problem is that the parts area and service area are practically jokes so you'll get a lot of angry guests even though it wasn't anything having to do with you.

Explore other reviews about Pep Boys

5.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The people were fun and committed.

Cons

Risk Management Department was undergoing shifts making progress challenging

2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The competitive pay. Thats about it

Cons

The whole guarantee system. Management, equipment. To anyone who decides to go to pepboys as a flat rate tech, they changed the guarantee system to where if you're not efficient, you only get what you flagged. So if management is bad, the location is bad and its slow, it gets rough. Prior it was a guaranteed pay based on you hitting 40 hours. Their excuse was people "abusing" which is really backwards thinking. If you're starting out, I recommend Firestone. The pay might be slightly worse but you'll have a guarantee of at least 30 hours. Also management at my location seems content only doing tires and flat repairs that hit budget. All while I have to come to them to see if my ticket got sold or if the fleet company approved of the work.

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