Pep Boys reviews

2.6

21% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Sep 26, 2013

sucked, run for your wallet (peidmont/buckhead location)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

paycheck until you find a real job.

Cons

low wage and commission is terrible when all you do is flat repairs and oil changes. they hire you as an adviser, but in reality you are the advisor, parts counterman, pulling parts and asking rediculous questions from nimrods who dont have a clue about when they are undertaking. plus you are expected to restock the store, unload the truck when it comes and clean the bathrooms etc. for less than minimum wage. moral is low and everyone there is looking for a job, including the management. one quit when i got there and the other after i got there.people steal from you and from the customers. cars are misdiagnosed constantly and customers are yelling at you because of it not to mention the cars covered with greasy palm prints and customers coming back in and scream at you because of it and guess who get to clean the dripping oil off the car and the black floormats? not the hack who doesnt give a crap. you do for less than minimum wage. the hours are so long that you have no life the people you work with have very little knowledge so you cannot talk about care

2.0
Sep 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Pretty good work/life balance. Location close to center-city Philadelphia with plenty of parking. Pay is decent compared to other companies and benefits are normal.

Cons

Culture has a general feeling of negativity, distrust, and dishonesty. Hard to describe exactly but it is different than other places to work. Process/approval heavy. Some layoffs during my time and other people leave because frustrated.

1.0
Sep 8, 2013
Recommend
CEO approval
Business Outlook

Pros

only the thing about this place is the a/c

Cons

The manager was very in considerate .Lack of knowledge of time needed for jobs .lies to customer .insist you finf problems that are not there and take advantage of women and the elderly!!

Viewing 1510 - 1512 of 1,606 Reviews

Glassdoor has 1,664 Pep Boys reviews submitted anonymously by Pep Boys employees. Read employee reviews and ratings on Glassdoor to decide if Pep Boys is right for you.