Save your energy for a company that actually enjoys its employees - Parts Sales Pep Boys Employee Review

2.0
Oct 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Managers are nice and easy to talk to, I heard benefits were good (don't know that for sure), products were often times above par. Fellow employees were always friendly for the most part.

Cons

Terrible pay (only a little over $9.00 an hour for a vet with a degree), customers are often times idiotic and take out their stress and poor decisions on you, Some products were received broken and missing parts.

Explore other reviews about Pep Boys

5.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The people were fun and committed.

Cons

Risk Management Department was undergoing shifts making progress challenging

2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The competitive pay. Thats about it

Cons

The whole guarantee system. Management, equipment. To anyone who decides to go to pepboys as a flat rate tech, they changed the guarantee system to where if you're not efficient, you only get what you flagged. So if management is bad, the location is bad and its slow, it gets rough. Prior it was a guaranteed pay based on you hitting 40 hours. Their excuse was people "abusing" which is really backwards thinking. If you're starting out, I recommend Firestone. The pay might be slightly worse but you'll have a guarantee of at least 30 hours. Also management at my location seems content only doing tires and flat repairs that hit budget. All while I have to come to them to see if my ticket got sold or if the fleet company approved of the work.

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