Oxfam reviews

3.9

66% would recommend to a friend

(1,668 total reviews)
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Mark Goldring

67% approve of CEO

52% positive business outlook

Oxfam has an employee rating of 3.9 out of 5 stars, based on 1,668 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Oxfam employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Aug 29, 2019
Recommend
CEO approval
Business Outlook

Pros

In the days I worked for Oxfam there was a great structure in place - I got to work with super line managers, fellow Oxfam colleagues and an energetic, motivated bunch of volunteers, and it was also a great social hub with friends I kept for years after I left. It was my most loved job ever, I loved the diversity of tasks as a retail manager and loved that our joint efforts had a meaningful end result helping those in poverty. In the days I worked for Oxfam we were treated very 'inclusively', trained amazingly and got to learn about projects first hand.

Cons

It was hard work and underpaid at the time I worked for Oxfam (late 90s to 2000). But recently (2019) I joined a new Oxfam retail venture as a volunteer, which I enjoyed at some level. But as time ticked by I got to witness situations that would never have been allowed back in the day. I was never inducted (fundamental to retaining volunteers), I was never included nor involved in what projects were current, I was offered free fair-trade chocolate and discount on clothing (this was not allowed before), I was given a free reign to come and go as I pleased, which I appreciated at some level, but it all comes down to serious lack of structure. The final straw was when I witnessed the paid deputy manager shouting at a volunteer for doing something wrong, telling him off in front of me (don't think she knew I was there) - with english not being his first language, he had not understood the task in the first place. I was horrified not to mention very upset by this. It seems there has been 'new blood' injected into Oxfam and its tainted. After this incident and observing a few instances of lack of integrity I left, sorely disappointed and disillusioned.

2.0
Apr 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Get to work with some of the most amazing people I've ever met - below middle management level. Other shop managers pull together to form a great area team and the volunteers are, generally, some of the nicest people I have ever worked with.

Cons

Worked as shop manager for 7 years. Began with a huge amount of respect for Oxfam and the work they do and determined to do what I could to raise money. BUT... A 'part-time' job with fairly low pay which, in reality, becomes more-or-less full-time with a huge amount of responsibility and pressure which goes unrecognised by line management. Entirely results oriented - shop must open 7 days a week and if there are insufficient volunteers, the manager is expected to fill in - often at very short notice and for no extra pay. Goodbye to family or social plans! Manager is responsible for recruitment, training, H&S, stock sourcing, financial paperwork, shop security, out of shop fundraising events, drawing up business plan, achieving financial targets, being open 7 days, being 'entrepreneurial' .... The list goes on and it's too much for 24 paid hours per week. There was no support from line management, only regular criticism (to all shop managers, not just me). I finally left after becoming ill through the bullying behaviour of line manager. Pursued grievance process, during which manager's behaviours were confirmed - but nothing was actually achieved. Dedicated and hardworking shop managers are patronised by middle management and treated like children. HR decisions were constantly overruled by area and regional management - which renders them powerless.

1.0
Aug 1, 2015

manager was useless

Recommend
CEO approval
Business Outlook

Pros

Was sexually harassed by a volunteer, manager refused to do anything to maintain reputation of the shop. Never again will I have anything to do with this dreadful organisation.

Cons

Don't care, threatened by upper management to meet targets or else the shop will close.

Viewing 7 - 9 of 1,668 Reviews

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