Pros
Lumen goes through a layoff round every 9-18 months, so before you know it even junior employees will find themselves doing the uncompensated work of Directors, CMOs, etc. This means theoretically you get a lot of exposure and experience, however it also means they fire anyone who was competent enough to learn from. Senior Lumen employees regularly have affairs with junior employees, so if you're into that sort of thing or looking for a law suit, there's your door.
Cons
Company famously doesn't give raises or acknowledge performance with honest yearly reviews, so whatever you start at you're probably stuck at, despite continuously adding to your workload. Company has no boundaries, Junior employees will get calls from 4am to 2am without overtime or comp time. Work 70 hours/week and then get laid off for not "finding more work". Directors and C-level employees will sit on an email all week, then expect you to work through a holiday weekend to fix their mistake. Senior Directors at Lumen are working second job during company hours, so they're unresponsive to their direct reports' concerns. They then throw junior employees under the bus for not covering their email. Company fires women interested in starting or adding to their family, and it's not subtle. Say something to make your managers believe this is you, and you're fired or put on a PIP the next week. Either be young or old because they're laying off all the women in a particular age range. Male employees are continuously taking credit for their female employees' work, when the man literally contributed nothing, Public shaming in meetings by senior staff is commonplace, and phrases like "entitled millennials" are casually stated as fact. The company fires anyone who files an ethics complaint, like literally the next day. The ethics line is just a trap to weed out employees who might stand up for themselves. Whenever someone gets promoted they fire all their old rivals and the rivals' allies without the department, which usually means people more competent they they were. Even when you "survive" a layoff round, it's sad to see such great people get the door after widely-respected performance. And of course, now you get their work, too. Company is hemorrhaging $$ and has literally no strategy to improve beyond selling off components of the business or laying off employees. Since the company only promotes "yes men and women," they don't even realize how bad their messaging to Wall Street is and never will inside their echo chamber of agreement. Toxic supervisors refer to employees seeking mental health care as lesser, and subsequently fired anyone who complained. In 2023 the company is a raging dumpster fire, and everyone from senior staff to junior employees is posting resumes and looking for other employment.
